Can Agent view their own Last 50 Calls

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Can Agent view their own Last 50 Calls

Postby gerski » Mon Sep 11, 2006 1:50 pm

Hi,

Can we unlock or disable the user_stat.php to the agent login/password so they can view their own history? and one more thing, can it be change to Last 100,200,300 Calls? and include the name of each called person.

Thanks
gerski
 
Posts: 432
Joined: Fri Jul 14, 2006 6:21 am

Postby mflorell » Mon Sep 11, 2006 2:00 pm

You can do all of that by altering the code of that page.
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby gerski » Tue Sep 12, 2006 5:47 am

Thanks! Its working now. But from that report. i've noticed that the begin_date and end_date is only for the TALK TIME STATUS and LOGIN/LOGOUT TIME but not for CALL HISTORY.

Can you help me to change the script wherein if i put the begin and end date. it will show the history whether it is 50/100/200/300 or even 1000 calls for that date.

Thanks
gerski
 
Posts: 432
Joined: Fri Jul 14, 2006 6:21 am

Postby mflorell » Tue Sep 12, 2006 10:08 am

Please create a new feature request in the VICIDIAL tracker for this and describe in as much detail as you can exactly what you want the features of this page to be:
http://www.eflo.net/VICIDIALmantis
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 142 guests