latest SVN

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

latest SVN

Postby enjay » Thu Sep 14, 2006 12:15 pm

In the extras/upgrade2.0.1.sql file there is a line

ALTER TABLE vicidial_campaigns MODIFY auto_dial_level VARCHAR(6) default '0';

with that line I no longer have the option to use a dropdown for dial level? when I try to change my dial level via the dropdown from 3.5 to say 4.0 it doesnt take it goes right back to 3.5

-enjay
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

Postby mflorell » Thu Sep 14, 2006 12:44 pm

That's odd, it works for me. The options are hard-coded into the admin.php.

I just did an upgrade of a 1.1.12-3 install to 2.0.1 and have not had that problem.

Check your vicidial_campaigns table and make sure it looks like the one in the create...sql file.

Also check that you are using the newest admin.php and if you still have problems, have it print the update SQL statement and try running it manually in mysql CLI.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby enjay » Thu Sep 14, 2006 6:37 pm

Does auto dial level only take hold when in ratio mode? cause I change from the dropdown (which I added some dial levels too) and they do take hold in ratio but not in ADAPT_HARD_LIMIT.

-enjay
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

Postby mflorell » Thu Sep 14, 2006 9:43 pm

If you are in any of the ADAPT dial methods you cannot change the dial level. only in RATIO.

I mention that in the manual but should probably add that to the help screen.

Thanks for mentioning.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby enjay » Thu Sep 14, 2006 10:20 pm

Manuals? There are Manuals? J/K :)

-enjay
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah


Return to Support

Who is online

Users browsing this forum: No registered users and 53 guests