Thanks a lot to the Entire Vicidial Team for creating HOT KEYS.
Minimises Agents work to a large extent.
But Instead of normal 1,2,3,4,5.....
Possible to change it to Ctrl+1 , Ctrl+2 , Ctrl+3 .... to avoid accidental disposition of the call ??
Hot Keys
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by mflorell » Wed Apr 15, 2009 3:45 am
There is currently no option to change hotkeys to be triggered like that. I am sure that it is possible because I can use "Ctrl + s" to save emails in Gmail, but it would not be a priority change unless a feature request like that was sponsored.
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