probleme with the new phone

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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probleme with the new phone

Postby salahpitek » Tue Apr 28, 2009 4:53 pm

i work in vicidialnow, but when i create a new phone SIP in admin web, asterisk can't find this SIP phone and it is not montionned in SIP.conf so it is impossible to connecte a sotphone whith asterisk in this extension.

my question is if there is a relation whith a admin web and asterisk in the creation of a new phone

or i must create the phone in the admin web and after create the same phone in sip.conf
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Postby Op3r » Tue Apr 28, 2009 5:19 pm

vicidial version?
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the version of asterisknow

Postby salahpitek » Wed Apr 29, 2009 4:20 pm

i have a same probleme in vicidialnow 1.0.0 and vicidialnow 1.0.1
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the version of vicidial

Postby salahpitek » Wed Apr 29, 2009 4:31 pm

the version of vicidial is 2.0.95
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Postby mflorell » Wed Apr 29, 2009 7:16 pm

Any reason you have not upgraded to 2.0.5?
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reason

Postby salahpitek » Thu Apr 30, 2009 4:17 am

there is no reason, but my question is if my version of vicidial does not contain this option or i have problem with my vicidial.

and if this option is available in vicidial 2.0.5
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Postby mflorell » Thu Apr 30, 2009 7:58 am

Auto-config of Asterisk sip and iax phones and trunks are only available in the 2.0.5 release.
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methode of the Auto-config of Asterisk

Postby salahpitek » Thu Apr 30, 2009 8:53 am

thank you very much for your help

I have one last question, I want to know the method used for the Auto-config of Asterisk in this release,

you open the file sip.conf or iax.conf in mode writing/reading and after that you put the information of the phone and you restart asterisk.

or there is a other method ????
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Postby mflorell » Thu Apr 30, 2009 11:49 am

From the ASTERISK_CONF-GEN.txt file in the docs:


ASTERISK CONF FILE GENERATION 2009-02-11

This file details the process for how the system automatically generates Asterisk conf files purely from VICIDIAL settings.

The conf files that are generated are:
/etc/asterisk/extensions-vicidial.conf
/etc/asterisk/iax-vicidial.conf
/etc/asterisk/sip-vicidial.conf
/etc/asterisk/voicemail-vicidial.conf

All of the above files are included in their respective conf files by #include links that you can see if you look at the sample conf files in the docs directory.

IMPORTANT!!! - Files will only be generated for SIP and IAX phones and carriers that are listed as active=Y in the VICIDIAL administration web interface.
- Files will only be generated on servers where the server record is set to active_asterisk_server='Y' and generate_vicidial_conf='Y'
- The automatic reloading of new conf files by the system is only possible if you started Asterisk with the start_asterisk_boot.pl script, or if Asterisk is running in a screen session named 'asterisk'.

After any phone, server or carrier entry is edited in the admin interface, a flag(rebuild_conf_files='Y') will be set to have the ADMIN_keepalive_ALL.pl script(that should be running once a minute in the crontab) run and generate new conf files and reload Asterisk.

Phones are defined in the admin.php -> Admin -> Show Phones
Carriers are defined in the admin.php -> Admin -> Servers -> Show Carriers

If you have special settings that you want to use for phones such as codecs you can use either a Template(admin.php -> Admin -> Servers -> Show Templates) or enter in the full account record(not including the "[extension]") into the "Conf Override" field.

If you are using a SIP carrier, then you may need to manually set "externip=XXX.XXX.XXX.XXX" in the /etc/asterisk/sip.conf file where XXX.XXX.XXX.XXX is the external IP address of your server as the outside world(or your carrier) sees it.
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thank you

Postby salahpitek » Thu Apr 30, 2009 4:40 pm

thank you for your help;

this release of vicidial is included in the new version of vicidialnow ??
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