Vtiger user integration issue

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Vtiger user integration issue

Postby ykhan » Fri May 01, 2009 8:40 pm

When I attempt to syc users with vtiger I get this error:

Code: Select all
Connected successfully
GROUP- ADMIN: 4

VDAD: 3
UPDATE vtiger_users SET user_password='$1$VD$Q3Oh/be41YOYRjSO9h73A0',last_name='Outbound Auto Dial',is_admin='off',status='Inactive' where id='3';
UPDATE vtiger_user2role SET roleid='H5' where userid='3';


Could not execute: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line


Any help is appreciated.
Yousaf Khan
For installation and Support.
VoIP to North America from $0.009/min
Phone: +1 (647) 891-5426
Email: ykhan@duologuecommunications.com
ykhan
 
Posts: 352
Joined: Thu Jun 08, 2006 4:47 pm

Postby williamconley » Fri May 01, 2009 8:58 pm

Version of VicidialNOW (and versions of any installed software that has been added or upgraded since install ...)?

If you put that in your signature, we'll always know ...
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20256
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby ykhan » Fri May 01, 2009 9:11 pm

VicidialNow 1.2. No upgrades. Deployed in test VmWare environment.
Yousaf Khan
For installation and Support.
VoIP to North America from $0.009/min
Phone: +1 (647) 891-5426
Email: ykhan@duologuecommunications.com
ykhan
 
Posts: 352
Joined: Thu Jun 08, 2006 4:47 pm

Postby williamconley » Fri May 01, 2009 9:15 pm

What are you trying to do when this error occurs? (I have heard mention that for some operations it is necessary to upgrade vTiger one step ...)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20256
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gardo » Sat May 02, 2009 10:17 am

You need to upgrade VtigerCRM to version 5.0.4. The one that comes with VicidialNOW is VtigerCRM 5.0.3.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 139 guests