Upgraded but Calls Not Transferred to agent

[Justin123]

I have upgraded to VERSION: 2.0.5-173
BUILD: 90320-0424 as mentioned in the upgrade document , downloaded from sourceforge.

But when agents login, they are NOT getting any calls.

Cannot post the CLI out as forum doesn't allow.

Any suggestions will definitely be appreciated.

[Justin123]

In Log file I see :

extension = h

whereas earlier it used to be :

2009-05-16 11:17:57|TEST_VDfastAGI|begin| -- extension = 516092665451

Also, this line is missing

2009-05-16 11:17:57|TEST_VDfastAGI|call_log||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1242487077.3','Local/516092665451@default-e13d,2','','Local','192.168.0.2','516092665451','516092665451','2009-05-16 11:17:57','1242487077','','','','','V0516111756000143805')|

from the agioutput log file after upgrade..

[mflorell]

Did you read the UPGRADE document?

[williamconley]

When you say "not getting any calls" ... could you be a little more specific?

And please post your full details ... OS, any other software installed.

Back to the point: Is the dialer calling clients? Are clients answering? At the moment the client answers (if they do) ... what happens? (on the cli ... in the logs ...)