Using Vicidial Scratch Install for Inbound Call Center only

[esamuels]

Hello,

Can anyone tell me which bits of the scratch install can be omitted if I am just using Vicidial for Inbound calls only? I think I have an idea but I just want to be safe so I am asking here.

I don't require any predictive dialling or compaigns. When calls come in there will distributed across various queues but I want the agent to be able to login. Maybe it can be done with FreePBX but the interface doesn't manage a large number of extensions vrey well.

Any ideas would be welcomed.

regards,

es

[Op3r]

Install it all.

You need every required packages to be installed.

better yet get vicibox or vicidialnow.

[esamuels]

Install it all.

You need every required packages to be installed.

better yet get vicibox or vicidialnow.

How scalable are vicibox and vicidialnow?

How many agents and concurrent calls can I get on a server with the following specs:

Code: Select all

2 x Quad Core Opteron "Barcelona" 2352 2.1Ghz
16GB Ram
3 x 750 GB Hard Drives - RAID 1 Config

All SIP calls and will be using g711u/a codec so no transcoding.

Thanks in Advance

Sammy