Voicemail & Vicibox

[bmorrison]

Greetings,

I have a group dialing out successfully, and an in-group successfully taking calls in a blended closer campaign. The problem is voicemail. I'm getting this, no matter what user I'm specifying:

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Jun 20 16:51:57 WARNING[23130]: app_voicemail.c:2461 leave_voicemail: No entry in voicemail config file for '102'

Of course, the '102' changes with whatever box I'm trying to get to send to voicemail.

I'm also getting when when I try to dial 8501 from, in this case, softphone cc102:

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-- Executing VoiceMailMain("SIP/cc121-0822d158", "scc121") in new stack
Jun 20 17:03:51 NOTICE[25197]: app_voicemail.c:5231 vm_execmain: Specified user 'cc121' not found (check voicemail.conf and/or realtime config).  Falling back to authentication mode.

[bmorrison]

Update:

I've had to manually add a voicemail box under the default context in voicemail.conf, which works for the ingroup and 8501 allows access to that and the whole bit.

[mflorell]

is the voicemail box in the voicemail-vicidial.conf file?

[bmorrison]

All the voicemail boxes generated by vici appear to be provisioned in voicemail-vicidial.conf and show voicemail users show them in their own context [vicidial-auto]... But 8501 doesn't see 'em.

I can only get at (and in the in-group) the voicemail box I created manually in the [default] context.

[mflorell]

That was a bug in the original 2.0.5 release, try upgrading to 2.0.5.1rc1 and tell the server to regenreate conf files.