All installation and configuration problems and questions
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by ycfinancial » Wed Jul 15, 2009 2:03 pm
VERSION: 2.0.5-173
BUILD: 90320-0424
i am having trouble signing in as an agent. the person signs in and it calls the softphone. i accept the call and it goes to a green screen (SELECT A GROUP ALIAS) and stays there. all i see is the calendars and green screen.
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ycfinancial
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by ycfinancial » Thu Jul 16, 2009 10:31 am
can someone help me.. thanks in advance..
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ycfinancial
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by mflorell » Thu Jul 16, 2009 1:41 pm
Have you checked to see if you have any crashed database tables?
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mflorell
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by mcargile » Mon Jul 20, 2009 10:18 am
I ran into this the other day. Under system settings try changing the date format to something else. There was a bug that Matt fixed on friday in 2.0.5 that could cause this.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
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