server client time

[john_usc]

I am using VICIDIAL web-client version: 2.0.5-203 BUILD: 90323-1554 . Problem I am having is my server time and cliebt time both are off few ours . How can I fix that. I change the ip address of the server and already ran the script update_server_ip and rebooted the server but times are still off then actual.
Thanks

[gardo]

The timezone set on a default VicidialNOW install is GMT -5 (EST). Check if your workstations are also on GMT -5.

[john_usc]

ok this is what I had to do to fix this problem.

First set : Fix the admin type:

I am at GMT -7
the server time was at Gmt -5
so I went to admin, server and set it to GMT -7

But I still was having problems so I ran this command
ln -sf /usr/share/zoneinfo/UTC /etc/localtime
(for more detail read this
http://forums.theplanet.com/lofiversion ... 39853.html
)


and rebooted the server. This fixed my admin time. But my agent time was still having the problems....

So I went to phones individually and changed the GMT there to -7 too.

and that fixed the problem.

So now my admin and agent time are fine. hope this helps someone in future

Thanks

[john_usc]

special thanks to gardo! for guiding. Thanks a lot!