Survey Campaign Start - Recordings Path

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Survey Campaign Start - Recordings Path

Postby cottonking2000 » Mon Jul 20, 2009 3:48 pm

We created a Survey.

We recorded messages via the KIAX softphone onto Asterisk for VICI

Where is the recorded message at?

Is there a default path for these recordings. The reason I ask, is becuase I need to put the recording into the survey - and remove the political sample.
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Postby mflorell » Mon Jul 20, 2009 6:25 pm

How did you record the audio exactly?
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Postby cottonking2000 » Mon Jul 20, 2009 7:18 pm

Recorded through the extension option in Asterisk/Vicidial. It gives you prompts and you record. Then you get the 851xxxxx number.

"Another option for this message is
to use a ViciDial-attached phone to quickly record a prompt by dialing 8168 and following the
instructions to recording a message(the pin number is asks for is 4321). Once the message is recorded,
write down the prompt ID that it will read back to you (the prompt IDs start at 85100001) and simply
place the 7 + the prompt ID(like 785100008) into the "Answering Machine Message" field directly."
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Postby mflorell » Mon Jul 20, 2009 7:54 pm

OK, and the 851xxxxx extensions are not working for you when you put them into the survey audio prompt fields?
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Postby cottonking2000 » Mon Jul 20, 2009 8:14 pm

Nope...I put a 7 infront of them
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Postby mflorell » Tue Jul 21, 2009 9:15 am

Do they work without the 7?
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