FastAGI_log.pl don't run on system !

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FastAGI_log.pl don't run on system !

Postby ngogialong » Fri Aug 21, 2009 5:01 am

Hello everybody !

mysystem:

OS: ubuntu8.10
Asterisk: 1.4.18
Vicidial: 2.0.5

when i run command 'screen -r' i get:

6212.ASTVDadapt (08/21/2009 04:14:56 PM) (Detached)
6209.ASTVDremote (08/21/2009 04:14:56 PM) (Detached)
6207.ASTVDauto (08/21/2009 04:14:56 PM) (Detached)
6200.ASTsend (08/21/2009 04:14:56 PM) (Detached)
6203.ASTlisten (08/21/2009 04:14:56 PM) (Detached)
6198.ASTupdate (08/21/2009 04:14:55 PM) (Detached)
6158.asterisk (08/21/2009 04:14:49 PM) (Detached)
6146.astshell (08/21/2009 04:14:47 PM) (Detached)

So, anybody can tell me How can i make to run 'FastAGI_log.pl' ?

Please Help !

Thanks ! :(
ngogialong
 
Posts: 19
Joined: Thu Jul 02, 2009 3:38 am

Postby gardo » Fri Aug 21, 2009 2:31 pm

Do you have it enabled in your /etc/astguiclient.conf file?

snippet:

# Alpha-Numeric list of the astGUIclient processes to be kept running
# (value should be listing of characters with no spaces: 1234568)
# X - NO KEEPALIVE PROCESSES (use only if you want none to be keepalive)
# 1 - AST_update
# 2 - AST_send_listen
# 3 - AST_VDauto_dial
# 4 - AST_VDremote_agents
# 5 - AST_VDadapt (If multi-server system, this must only be on one server)
# 6 - FastAGI_log
# 7 - AST_VDauto_dial_FILL (only for multi-server, this must only be on one server)
# 8 - ip_relay (used for blind agent monitoring)
# 9 - Timeclock auto logout
VARactive_keepalives => 12345678
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Yes, i have enabled it in my /etc/astguiclient.conf file !

Postby ngogialong » Sun Aug 23, 2009 11:37 pm

Yes, i have enabled it in my /etc/astguiclient.conf file !

and it is 'VARactive_keepalives => 12345678'


but it not run when i run 'screen -r' command. please help me !

My asterisk version: 1.4.18

and when i press RESUME buton on vicididal agent interface i get below from the asterisk log file:

[Aug 24 11:29:13] NOTICE[9104]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561894@default
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
[Aug 24 11:29:13] NOTICE[9106]: chan_local.c:589 local_alloc: No such extension/context 910247561897@default creating local channel
[Aug 24 11:29:13] NOTICE[9106]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561897@default
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
[Aug 24 11:29:13] NOTICE[9107]: chan_local.c:589 local_alloc: No such extension/context 910247561889@default creating local channel
[Aug 24 11:29:13] NOTICE[9107]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561889@default
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
[Aug 24 11:29:13] NOTICE[9108]: chan_local.c:589 local_alloc: No such extension/context 910247561891@default creating local channel
[Aug 24 11:29:13] NOTICE[9108]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561891@default


So, How can i fix it ? Please !

Thanks in advance any idea !
ngogialong
 
Posts: 19
Joined: Thu Jul 02, 2009 3:38 am

Re: Yes, i have enabled it in my /etc/astguiclient.conf file

Postby gardo » Tue Aug 25, 2009 3:34 pm

Looks like you don't have the necessary dialplan entries for dialing the phone numbers in your leads. You should have a dialplan that matches 910247561897 - 91NXXNXXXXXX if you're dialing US numbers.

Look for the following entries in your extensions.conf and adapt it to your carrier settings.

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup


ngogialong wrote:[Aug 24 11:29:13] NOTICE[9104]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561894@default
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
[Aug 24 11:29:13] NOTICE[9106]: chan_local.c:589 local_alloc: No such extension/context 910247561897@default creating local channel
[Aug 24 11:29:13] NOTICE[9106]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561897@default
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
[Aug 24 11:29:13] NOTICE[9107]: chan_local.c:589 local_alloc: No such extension/context 910247561889@default creating local channel
[Aug 24 11:29:13] NOTICE[9107]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561889@default
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
[Aug 24 11:29:13] NOTICE[9108]: chan_local.c:589 local_alloc: No such extension/context 910247561891@default creating local channel
[Aug 24 11:29:13] NOTICE[9108]: channel.c:2818 __ast_request_and_dial: Unable to request channel Local/910247561891@default

http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Thank you, gado !

Postby ngogialong » Tue Aug 25, 2009 9:28 pm

i'll try !
ngogialong
 
Posts: 19
Joined: Thu Jul 02, 2009 3:38 am

Thank you very much gardo !

Postby ngogialong » Fri Aug 28, 2009 12:48 am

I'd fixed all problems !
ngogialong
 
Posts: 19
Joined: Thu Jul 02, 2009 3:38 am


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