outbound call don't work

[unikbit]

Hello,

I have installed Vicidialnow CE 1.2
I have followed steps in "Step by step guide" but still I get error when try to call.
Even if I use only the xlite I can't call.

I get the message "This is not a valid extention" when try to call using webbased agent form.

When I try to call using only asterisk I get "The person you are calling is unavailable"

I think I missed something in the dial plan.

My sip provider accept this format <countrycode><number>. By example: 0040 745234345 (00 or +)

My sip config (I have to spec that I used only the webform to enter the details)

Registration String
register => 2110001XXXX:XXXX@terrasip.net:5060

Account Entry
[2110001XXXX]
disallow=all
allow=ulaw
type=friend
username=2110001XXXX
secret=xxxx
host=dynamic
dtmfmode=rfc2833
context=trunkinbound


Globals String:TESTSIPTRUNK = SIP/2110001xxxx


Dialplan Entry:
exten => _900NXNXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _900NXNXXXXXXXX,2,Dial(${TESTSIPTRUNK}/${EXTEN:1},,tTor)
exten => _900NXNXXXXXXXX,3,Hangup


CLI when try to dial from Vicidial:

Connected to Asterisk 1.2.30.2 currently running on vici (pid = 2244)
Verbosity is at least 21
-- Remote UNIX connection
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-3c42,2", "8600051|F") in new stac k
> Channel Local/8600051@default-3c42,1 was answered.
== Starting Local/8600051@default-3c42,1 at default,940745234234,1 failed so f alling back to exten 's'
== Starting Local/8600051@default-3c42,1 at default,s,1 still failed so fallin g back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@def ault-3c42,1
-- Executing Playback("Local/8600051@default-3c42,1", "invalid") in new stac k
-- Playing 'invalid' (language 'en')
Aug 25 13:52:01 WARNING[3823]: file.c:1045 ast_waitstream: Unexpected control su bclass '-1'


When I try to call using only xlite don't get CLI.

When I log with xlite I use cc100 agent

Sip regustry CLI:

vici*CLI> sip show registry
Host Username Refresh State
terrasip.net:5060 2110001xxxx 105 Registered


Thanks in advance

[unikbit]

I apreciate any help.

thanks

[unikbit]

When I call using only xlite and cc100 login I get:

Connected to Asterisk 1.2.30.2 currently running on vici (pid = 2233)
Verbosity is at least 21
-- Remote UNIX connection
-- Executing AGI("SIP/cc100-08b7e9c0", "agi://127.0.0.1:4577/call_log") in n ew stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("SIP/cc100-08b7e9c0", "SIP/21100017918/0040745xxxxxx|55|tT o") in new stack
-- Called 21100017918/004074xxxxxx
Aug 26 15:29:25 WARNING[2346]: chan_sip.c:9890 handle_response_invite: Forbidden - wrong password on authentication for INVITE to '"cc100" <sip:cc100@192.168.0. 101>;tag=as6ac531ab'
-- SIP/21100017918-08b83f00 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("SIP/cc100-08b7e9c0", "") in new stack
== Spawn extension (default, 90040745xxxxxx, 3) exited non-zero on 'SIP/cc100- 08b7e9c0'
-- Executing DeadAGI("SIP/cc100-08b7e9c0", "agi://127.0.0.1:4577/call_log--H Vcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----2 1-----CONGESTION---------- completed, returning 0

[brett05]

you have a probleme from your xlite registration
look good in your admin-->phones for password and login

[unikbit]

Hi Brett,

Thanks for answer.

In sip.conf I found this details for cc100:

[cc100]
username=cc100
secret=test
mailbox=100
context=default
type=friend
host=dynamic

So I'm using in xlite this config:
user cc100
pass: test

This is default in vicidialnow[/url]

[webgurru]

Hi Unikbit,

Did you checked your SIP registration on CLI? For this on asterisk CLI type " sip show registry"

Best regards,

[unikbit]

Hi webgurru,

seems to be registered:


vici*CLI> sip show registry
Host Username Refresh State
terrasip.net:5060 21100017918 105 Registered

[webgurru]

Hi Unikbit,

Did you tried any other user name in xlite? Also try to use any other SIP phone.

Best regards,

[unikbit]

I canged the user to cc101 with pass test (the next default extention)

I get the same message.

thanks


Executing AGI("SIP/cc101-088ee290", "agi://127.0.0.1:4577/call_log") in n ew stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("SIP/cc101-088ee290", "SIP/21100017918/0040232273405|55|o" ) in new stack
-- Called 21100017918/0040232273405
Aug 27 14:14:24 WARNING[2438]: chan_sip.c:9890 handle_response_invite: Forbidden - wrong password on authentication for INVITE to '"cc101" <sip:cc101@192.168.0. 101>;tag=as542d6522'
-- SIP/21100017918-088f3de8 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("SIP/cc101-088ee290", "") in new stack
== Spawn extension (default, 90040232273405, 3) exited non-zero on 'SIP/cc101- 088ee290'
-- Executing DeadAGI("SIP/cc101-088ee290", "agi://127.0.0.1:4577/call_log--H Vcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----2 1-----CONGESTION---------- completed, returning 0

[webgurru]

Hi Unikbit,

If this not a production server, I suggest to reinstall VICIDIALNOW 1.2 from a clean CD. It may be your install is corrupt. Most of the time it's easy to do a fresh install as compare to trace the error.

Best regards,

[unikbit]

this is the second install and is fresh.
but I will do a new one

[rfidler]

Hi Unikbit,

Any luck? I'm in the same boat... followed the instructions to the letter and tried multiple installs, even on two different boxes. Just curious if you've made any progress.

[unikbit]

rfidler no progress
same problem

[manickam]

got the same problem i think it's related to the dial plan and the extension.conf file.

I read around in the forum that you must edit the extensions.conf and comment the lines having _91NXXNXXXXX

so that no conlict is created between your dialplan set into the gui and the default dialplan.

Also try puttin _1 in the gui instead of _9 and then go to your campaign and change prefix to 1.

i've tried following things but getting the same error