Vicidial configuration start

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Vicidial configuration start

Postby tehseen » Thu Aug 27, 2009 7:53 am

Greetings to All members,
Im new to this forum as well as vicidialnow , Ive few things to ask caue I just join a new office where they have vicidial im not much familiar with it,

1# Configuration of vicidial now (either cbt or basic tutorial)

2# How do I find the recording path in vicidialnow

3# how to I setup a new vicidial now server which will have two ITSP accounts ,2 TRUNK ,7 Extension, 2 outbond routing and recording of each call.

4# I'm having a issue with current server , the IVR is not running .

hope some one direct me to correct path . Looking for your kind response.

Regards
Net_Spy
tehseen
 
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Postby Op3r » Thu Aug 27, 2009 2:53 pm

get the manual from

www.eflo.net/store.php
Get paid for US outbound Toll Free calls. PM me.
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Postby gardo » Thu Aug 27, 2009 4:34 pm

You can also read the VicidialNOW Getting Started Guide here: http://taguinod.net/vnow/vnow-getting-started-draft.pdf since our website is still offline.
http://goautodial.com
Empowering the next generation contact centers
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Postby tehseen » Fri Sep 04, 2009 10:26 pm

gardo thanks alot for such a nice manual . I would be glad if you provide VICIDIAL Manager Manual and VICIDIAL Agent Manual too , they are really well documented by going through those I could easily configure it. Looking forward for your kind response.

Regards
Tehseen
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Postby gardo » Sat Sep 05, 2009 2:16 am

You can get the full versions of the manuals here: http://www.vicidial.org/store.php .
http://goautodial.com
Empowering the next generation contact centers
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