about vicidial inbound

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

about vicidial inbound

Postby jslyg » Tue Sep 26, 2006 9:52 pm

in the guide of " Create an inbound-group,point an external number at it and take calls",
14.Since the campaign is set to dial level of one(1) you are in auto dial mode and will need to click the RESUME button to make yourself available to take inbound calls.
i can see 'RESUME button',in v1.1.12;but cant see it in the version of v2.01.b2!!!! just see the page same as vicidial outbound windows!
pls help me?
jslyg
 
Posts: 41
Joined: Wed Aug 16, 2006 5:51 am

Postby enjay » Tue Sep 26, 2006 11:08 pm

You need to change your Auto Dial Method...
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

Postby jslyg » Wed Sep 27, 2006 2:29 am

yes ,i have changed.autodial level =1,the same change,1.1.12ok.but 2.01.b2 not ok
jslyg
 
Posts: 41
Joined: Wed Aug 16, 2006 5:51 am

Postby mflorell » Wed Sep 27, 2006 9:16 am

I'm not sure I understand your problem. Do you see a "DIAL NEXT NUMBER" button in vicidial.php for 2.0.1 release when you log in to your CLOSER campaign to take inbound calls?
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Google [Bot], Majestic-12 [Bot], MSN [Bot] and 109 guests