Vicidial network setup question. Easy question. please help!

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Vicidial network setup question. Easy question. please help!

Postby Paulficca » Fri Sep 04, 2009 6:56 pm

Hi everyone i am very new to vicidial, i am planning to install vicidialnow on to a Intel core 2 server comp which i built myself. i also have 5 other p4 comps which will be for my outbound agents.
My question is in regards to the setup and routing of the network. I installed a second lan card into the server comp because someone told me i need that. if someone could just tell me how to route the network cables??? starting at the inet modem to the server and all the comps. also what kind of hardware i will need? such as router or switch or something?

we r starting with 5 seats but will be expanding from there to 40 or more.
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Postby williamconley » Fri Sep 04, 2009 8:10 pm

simplest setup:

INTERNET -> ROUTER

Router -> SWITCH (at least 8 port)

Vicidial -> SWITCH

Agent Computer -> SWITCH

Agent Computer -> SWITCH

Agent Computer -> SWITCH

Agent Computer -> SWITCH

This requires only ONE Network Interface Card (NIC) in each of the computers (including the Vicidial server).
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby Paulficca » Fri Sep 04, 2009 8:27 pm

OK thanks, will i need to change any settings on the router? such as port configuration?
Paulficca
 
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Postby williamconley » Fri Sep 04, 2009 8:49 pm

forward to the vicidial server:
80, 4569, 5060, 10000-20000
DO NOT forward 22, change your ssh port to something else and forward that other port instead. you will be attacked if you forward port 22.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # 888-883-8488 # +44(203) 769-2294
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Posts: 20427
Joined: Wed Oct 31, 2007 4:17 pm
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