Insert User/Agent Full Name in Agent SCRIPT out of database?

[billybobxm]

I am trying to add the users full name into the script section so i can populate a field for them to look at. I don't see it in the drop down list is there anyway to get the full name of the user/agent taking the call?

[mflorell]

Do not double post

[billybobxm]

sorry i was not sure where this belonged. --A--fullname--B-- worked perfect thanks.

What are all the variables for the script that are not listed in the drop box?

[mflorell]

Depends on your version, look in the source code to be sure.