Newly Installed VicidialNow: Problem

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Newly Installed VicidialNow: Problem

Postby zeroche_rodriguez » Thu Sep 17, 2009 12:00 pm

we've installed another server using ViciDialNOW. We have successfully install and setup if with the help of one of the vicidial guru. But when placing a call it automatically drop call.

Here's our DIAL PLAN, TRUNK, and CLI

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${TRUNK}/1972${EXTEN:1},55,To)
exten => _91NXXNXXXXXX,3,Hangup

[siptrunk]
type=friend
host=xxx.xxx.xxx.xxx
canreinvite=no
disallow=all
allow=g729
dtmfmode=rfc2833
qualify=yes


-- Executing MeetMe("Local/8600051@default-f5af,2", "8600051|F") in new stac
k
> Channel Local/8600051@default-f5af,1 was answered.
-- Executing AGI("Local/8600051@default-f5af,1", "agi://127.0.0.1:4577/call_
log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-f5af,1", "/12486735580||To") in new
stack
Sep 17 12:38:19 WARNING[3030]: channel.c:2621 ast_request: No channel type regis
tered for ''
Sep 17 12:38:19 NOTICE[3030]: app_dial.c:1076 dial_exec_full: Unable to create c
hannel of type '' (cause 66 - Channel not implemented)
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing Hangup("Local/8600051@default-f5af,1", "") in new stack
== Spawn extension (default, 912486735580, 3) exited non-zero on 'Local/860005
1@default-f5af,1'
-- Executing DeadAGI("Local/8600051@default-f5af,1", "agi://127.0.0.1:4577/c
all_log--HVcauses--PRI-----NODEBUG-----66-----CHANUNAVAIL----------") in new sta
ck
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----6
6-----CHANUNAVAIL---------- completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@def
ault-f5af,2'
-- Executing DeadAGI("Local/8600051@default-f5af,2", "agi://127.0.0.1:4577/c
all_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----0
--------------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/58600051@default-b30f,2", "8600051|Fmq") in new s
tack
> Channel Local/58600051@default-b30f,1 was answered.
-- Executing Answer("Local/58600051@default-b30f,1", "") in new stack
-- Executing Monitor("Local/58600051@default-b30f,1", "wav|agent01_248673558
0_20090918-003818_TESTCAMP") in new stack
-- Executing Wait("Local/58600051@default-b30f,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMeAdmin("Local/55558600051@default-1a99,2", "8600051|K") in
new stack
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/cc111-0a16800
0'
-- Executing Hangup("Local/55558600051@default-1a99,2", "") in new stack
-- Executing DeadAGI("SIP/cc111-0a168000", "agi://127.0.0.1:4577/call_log--H
Vcauses--PRI-----NODEBUG-----16---------------") in new stack
== Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/5555860
0051@default-1a99,2'
-- Executing DeadAGI("Local/55558600051@default-1a99,2", "agi://127.0.0.1:45
77/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1
6--------------- completed, returning 0
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1
6--------------- completed, returning 0
-- Playing 'conf-kicked' (language 'en')
-- Hungup 'Zap/pseudo-1442254997'
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Timeout on Local/58600051@default-b30f,2
== CDR updated on Local/58600051@default-b30f,2
-- Executing Goto("Local/58600051@default-b30f,2", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("Local/58600051@default-b30f,2", "invalid") in new sta
ck
-- Playing 'invalid' (language 'en')
-- Executing Hangup("Local/58600051@default-b30f,2", "") in new stack
== Spawn extension (default, #, 2) exited non-zero on 'Local/58600051@default-
b30f,2'
-- Executing DeadAGI("Local/58600051@default-b30f,2", "agi://127.0.0.1:4577/
call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1
6--------------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@defau
lt-b30f,1'
-- Executing DeadAGI("Local/58600051@default-b30f,1", "agi://127.0.0.1:4577/
call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----0
--------------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Refreshing DNS lookups.
== Refreshing DNS lookups.
vici*CLI>


Please help...
VicidialNow 1.2
Asterisk 1.2
Newbie
zeroche_rodriguez
 
Posts: 15
Joined: Tue Jun 16, 2009 9:17 pm
Location: Makati

Postby gardo » Thu Sep 17, 2009 3:46 pm

Try changing the prefix in your campaign settings to "9" so it will use your current dialplan. Also add the 1NXXNXXXXXX to your dialplan if you don't want to use 91NXXNXXXXXX.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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