Noone is in your session, one more

All installation and configuration problems and questions

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Noone is in your session, one more

Postby michaelux » Wed Sep 23, 2009 11:05 pm

Hi all...

I just install vicidial 2.0.4 and asterisk 1.2.24. On centos (I know some of you think is better do not use centos but I have to)...ah and I installed vicidialnow but is no the same version, more tables, and it was complicated to get work.
And it is second time I try to run and install centos with vicidial :s

I installed asterisk and it is ok. Didnt get any error
I installed vicidial and didnt get any error.

We have other server with asterisk 1.2.24 and vicidial 2.0.4 , idea is to move vicidial to the new server with centos.

I copy sip.con, extensions.con, meetme, iax.conf all of them from the old server.

I make a mysqldump a dump it into the new server, I changed the ipaddress and and the new server, change server IP for conferece and vicidial conference and I ran update_serverIP script...


I can login connect the softphone but when I login into the agent my softphone dont ring :s I check CLI and there is no any attempt or any registry :s

I was wondering if I need to run any perl script or what :s

I added the entry in cron and star asterisk with :

usr/share/astguiclient/start_asterisk_boot.pl


screen -r :

3054.ASTVDadapt (Detached)
2956.asterisk (Attached)
6355.ASTVDauto (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.



We only use an aix connection to another asterisk and it do the calls outside..and sip connection.. we dont have any other cards...

What else can I check... I think first I should listen: you are the only person.....



By the way, if I login with the softphone and tried to dial a external number I got this error in CLI, I got the message "the number is unavailabe" ...what is wrong here?

connection refused with the agi?

Code: Select all
 Spawn extension (default, 017865526954, 1) exited non-zero on 'SIP/6674-08835680'
    -- Executing DeadAGI("SIP/6674-08835680", "agi://127.0.0.1:4577/call_log") in new stack
Sep 24 00:12:20 WARNING[9804]: res_agi.c:210 launch_netscript: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused
  == Spawn extension (default, h, 1) exited non-zero on 'SIP/6674-08835680'
    -- Unregistered SIP '6674'
    -- Registered SIP '6674' at 10.10.160.194 port 31912 expires 3600
    -- Saved useragent "eyeBeam release 1003l stamp 30936" for peer 6674
    -- Executing AGI("SIP/6674-08832a60", "agi://127.0.0.1:4577/call_log") in new stack
Sep 24 00:16:10 WARNING[10741]: res_agi.c:210 launch_netscript: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused


Thank you.
michaelux
 
Posts: 39
Joined: Wed Aug 19, 2009 11:02 am

Postby williamconley » Wed Sep 23, 2009 11:34 pm

If you want to install vicidial on CentOS, use VicidialNOW. Find an OLD version of it (if you need 2.0.4). Otherwise you will spend more $$ than you want to duplicate the HARD work put in by the folks at VicidialNOW to tweak CentOS to accept Vicidial. It was not easy.

That being said, you CAN install VicidialNOW and "downgrade" the vicidial installation ... (perhaps even delete it and reinstall it, since cpan and all are installed already)

OR

You CAN install VicidialNOW and upgrade your data (instructions are included for upgrading ...)

I may have an old disk image of vicidialNOW in a CD stack if ...
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Postby michaelux » Thu Sep 24, 2009 8:12 am

Yes, that can be another way, I will see where can I download an old version of vicidialnow with vicidial 2.0.4, if u or some one know a site please let me know.

But if I followed the steps there wasnt any error during the installation, what can be wrong?.

What can be tha errors I got when I run it?


Which process should I be sure are running before vicidial to get work it well?

Maybe is any process missing :s which command can I use?

thanks
michaelux
 
Posts: 39
Joined: Wed Aug 19, 2009 11:02 am

Postby michaelux » Thu Sep 24, 2009 8:42 am

and when I get this error, what this mean? and how can it affect?

Code: Select all
WARNING[29263] res_agi.c: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused



Is there any process not running?

thanks
michaelux
 
Posts: 39
Joined: Wed Aug 19, 2009 11:02 am

Postby williamconley » Thu Sep 24, 2009 10:53 am

michaelux wrote:But if I followed the steps there wasnt any error during the installation, what can be wrong?.

What can be tha errors I got when I run it?

Which process should I be sure are running before vicidial to get work it well?
It isn't about "installed correctly" it's about "compatible" and "all pieces of puzzle fit correctly". The kernel in CentOS is not suitable for Vicidial, among other things. So not getting an error is nice, but only a single battle that will not determine the outcome of the eventual war.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # 888-883-8488 # +44(203) 769-2294
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Joined: Wed Oct 31, 2007 4:17 pm
Location: Bartow, FL (In the boondocks)

Postby williamconley » Thu Sep 24, 2009 10:56 am

michaelux wrote:and when I get this error, what this mean? and how can it affect?
Code: Select all
WARNING[29263] res_agi.c: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused

Ordinarily, yes, this means that the process listening on port 4577 is missing. There is a list of scripts that are running and/or kept alive in your crontab setup. There is also a list of screens that you can attach to and monitor the system as it is running.

This would be a reason to use VicidialNOW or Vicibox. It will generally ensure that all process are installed and running properly.

If unsure, you CAN run a Vicibox DEMO CD on another machine and compare running processes and scripts and screens. That part has not changed much from 2.0.4 to present (2.0.5). I don't know about 2.2.0, but that's not on an .iso yet.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # 888-883-8488 # +44(203) 769-2294
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