Problem with call recording playback.

[cj911]

Hi Guys,
Sorry if this ones a bit dumb. I have set call recording to 'All Force' in Campaign settings. However I cannot find anywhere to replay the calls from. Have had a look at the mannual but can't find anything. Have had a look on the forum and have saw a few simlar issues on this. Reply to one was "Try <yourserverip/recordings> I have attempted this by putting the same into my browser but getting the following:
Forbidden
You don't have permission to access /recordings on this server.
Thats with me logged in as admin.
Have seen a few other people state various commands but I'm green to all of that.
Is there anywhere from with the admin/managers login where recorded calls can be located? Any user report or campaign report from where they can be picked up?
Any help with this most appriciated.

[gardo]

The recordings are accessible via the web admin interface. Users -> "username" -> Stats. However, you need to modify "/etc/httpd/conf.d/vicidial_recordings.conf" and allow your IP address range to be able to access and download the recordings. By default, the allowed IP range is 192.168.*. Reload the web server afterwards by running the following command as root: "/etc/init.d/httpd reload".

[cj911]

Thanks Gardo.
I was attempting to find the recordings from home (Diff IP) they seem to be there if I access from within the office where IP begins 192.168
The command I can cope with (/etc/init.d/httpd reload)
modifying "/etc/httpd/conf.d/vicidial_recordings.conf" loses me as unfortunately I don't know how to find or edit a specific file on the server as it has no GUI.
Might see if I can pay someone to show me how to this with Cam sudio or simlar.