Wierd POPUP, links to astclient.sf.net

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Wierd POPUP, links to astclient.sf.net

Postby konextu » Thu Oct 08, 2009 11:15 am

Ok this morning our dialer started having popup windows comeup anytime the agent would get connected to a call (inbound or outboud)

Below is the site it is trying to bring up. (we have web access blocked for these agents)

I edited some of it to hide confidential info

http://astguiclient.sf.net/test_VICIDIA ... 2916694412


our version listing is below:

VERSION: 2.2.0-212
BUILD: 90827-1552

Please help as this just seems totally crazy?

KG
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Postby konextu » Fri Oct 09, 2009 10:39 am

Anyone? Reps are getting kind of annoyed with it.
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Postby mflorell » Fri Oct 09, 2009 10:09 pm

What is call launch set to for the campaign and in-groups?
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Postby konextu » Tue Oct 20, 2009 10:38 pm

it had something like vdcwebform not sure where it came from but i deleted it and will see how it runs... sorry for late response.
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Postby konextu » Tue Oct 20, 2009 10:40 pm

sorry that was the web form target field that had that
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Postby konextu » Tue Oct 20, 2009 10:41 pm

both are set to none for get call launch
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