Created a 1024x768 VICIDIAL Design.

Discussions about new features or changes in existing features

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Postby pylinuxian » Thu Jun 19, 2008 4:13 am

Resolution doesn't matter to me. I am talking about separation of code from design, in the actual state of things if I try to make changes I feel like a monkey changing one tag after another.
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Postby seaq » Sat Jun 21, 2008 11:55 am

Hi Gerski, i've got a litle detail with your interface, in firefox 1.5 the blinking cursor is not shown in the fields.

any idea how can this be solved?
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Postby pylinuxian » Sat Jun 21, 2008 4:31 pm

In firefox 1.5 the blinking cursor is not shown in the fields.


You mean when you click inside a field cursor jumps out ? ... try to add <label>... </label> around it, or maybe a <br> after a field.
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Postby seaq » Sun Jun 22, 2008 3:20 pm

well, i've made some tests ad the problem presents with firefox 1.5, firefox 2.0 but it doesn't present with firefox 3.0

It only happens with this design, it doesn't happen with the original display.

The problem is more like you make click on a field but there's no blinking cursor inside the field, whoever you can write in the field.

it's the cursor that's no tiling...

i've tried with label and br around the input field but it's the same...
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Postby seaq » Sun Jun 22, 2008 6:20 pm

well i've managed to solve it, it seems is related to this bug

https://bugzilla.mozilla.org/show_bug.cgi?id=167801

something to do with <div> and css styels, i've solved removing overflow:auto; and overflow:scroll; from the txt/css config. I only hope this doesn't damage anything around here.

thanks
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Postby gerski » Wed Jun 25, 2008 2:40 am

seaq wrote:well i've managed to solve it, it seems is related to this bug

https://bugzilla.mozilla.org/show_bug.cgi?id=167801

something to do with <div> and css styels, i've solved removing overflow:auto; and overflow:scroll; from the txt/css config. I only hope this doesn't damage anything around here.

thanks


Hi,

That's great. can you send the exact scripts you change so I can try it out. The bug is only experience in Mozilla. not on IE.
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What happened

Postby OrvUx » Sat Mar 07, 2009 5:27 am

Hi Gerski, i like to know what is the status of your design now? This is a really nice design. Please don't drop it out.
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Postby globalme » Tue Mar 31, 2009 6:19 pm

Agents are very enthusiatic. Thanks.

There is a feature as $agentcallsstatus

It display number of calls dialing and the agent dialing status.

But if we make Hot Keys active , it get Hide behind the HOT KEY DISPOSITION.

Can you shift it or suggest us how to shift the same above HOT KEYS button as there is some space where we can display this
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Postby mflorell » Tue Mar 31, 2009 7:06 pm

Towards the bottom of the vicidial.php code you should find the spans that handle those fields, just move them to different coordinates and see what works best for you.
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Postby globalme » Tue Mar 31, 2009 7:11 pm

Can u help me with the first line or Line number for that span ?
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Postby mflorell » Tue Mar 31, 2009 7:12 pm

vicidial.php build and version?
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Postby globalme » Tue Mar 31, 2009 7:13 pm

Can u help me with the first line or Line number for that span AND where to move it ?
Last edited by globalme on Tue Mar 31, 2009 7:19 pm, edited 1 time in total.
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Postby globalme » Tue Mar 31, 2009 7:14 pm

VERSION: 2.0.4-146 BUILD: 80428-0413
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Postby mflorell » Tue Mar 31, 2009 7:20 pm

Look for "AgentStatusSpan" somewhere past line 6000 in the vicidial.php file.
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Postby globalme » Wed Apr 01, 2009 3:49 pm

Now, when we recieve a call GAP between webform and park call increases and when waiting for the call, that space gets reduced

Any specific reason for that ?

If no, how to make it static ?
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Postby mflorell » Wed Apr 01, 2009 6:42 pm

What is the build and version of your vicidial.php?
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Postby globalme » Wed Apr 01, 2009 6:44 pm

VERSION: 2.0.4-146 BUILD: 80428-0413
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Postby mflorell » Wed Apr 01, 2009 6:45 pm

What operating system are you on?

What broswer/version are you using?
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Postby globalme » Wed Apr 01, 2009 6:46 pm

WinXP.

Internet Explorer 7.
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Postby mflorell » Wed Apr 01, 2009 7:01 pm

I only have IE6 (which I have to keep working for client testing) and I cannot duplicate the problem on there. Any reason you cannot use Firefox?
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Postby globalme » Wed Apr 01, 2009 7:03 pm

I can .

Let me try.
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Postby joylovebasu » Thu Jul 09, 2009 1:16 pm

Gerski ,

does this works with

VERSION: 2.0.5-173
BUILD: 90320-0424

Anyone tried it ?
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Postby gerski » Thu Jul 09, 2009 1:19 pm

its still does not support 2.0.5, since it has a major changes.. we need also to start all over again, we will keep you updated... thanks..
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Postby joylovebasu » Thu Jul 09, 2009 1:23 pm

ohh

Ok

I tried it and I was getting file permission error.
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Can't view the campgain Script

Postby fbarrento » Wed Jul 15, 2009 3:58 pm

I'm using this new design it works very good. But wen i try to view the script it doesn't show nothing.

Can you help me?
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Can't view the campgain Script II

Postby fbarrento » Thu Jul 16, 2009 11:35 am

The problem with the script view is only when i insert an Iframe.
With the iframe the script is empty.

thanks
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Postby joylovebasu » Mon Jul 27, 2009 5:31 pm

fbarrento , did u try it with the new version of Vici ?
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Postby joylovebasu » Wed Aug 19, 2009 12:13 pm

Gerski , any update ?
------------------------------
VERSION: 2.0.5-173
BUILD: 90320-0424
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Postby gerski » Thu Sep 03, 2009 9:58 pm

not yet. having a hard time to make it work since there are plenty of changes in the new version of the vicidial.

Vicidialnow will have the new design of the 2.05 you may want to check it out also.
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Postby gmcust3 » Sat Oct 24, 2009 1:24 pm

If u upgrade from old version i.e 2.0.4, then gerski agent screen shot works PERFECTLY.

If u install fresh i.e VicidialNow 2.0.5 , then it doesn't.
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Postby williamconley » Sat Oct 31, 2009 12:16 am

now THAT'S good to post. thanks.
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Postby gmcust3 » Sat Oct 31, 2009 3:36 am

If u upgrade from old version i.e 2.0.4, then gerski agent screen shot works PERFECTLY.

If u install fresh i.e VicidialNow 2.0.5 , then it doesn't.


But concern is How and why ?
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Postby williamconley » Sat Oct 31, 2009 7:57 am

upgrade documentation is included in each release.

i KNOW you didn't just ask why to upgrade, did you? maybe you meant why does it work if you do it that way ... possibly because the files in question get "upgraded" instead of replaced and something in them gets fixed. But now someone has a functional version and has shown the method by which it became functional. That's cool.
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Postby gmcust3 » Sat Oct 31, 2009 10:40 am

the files in question get "upgraded" instead of replaced and something in them gets fixed.


If we can find out those files and changes , may be we can make Gerski version worked.

To be honest , Gerski verison is very good aesthetically and agents REALLY love to work on it than on generic version.

Matt , No hard feelings plz.
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Postby mflorell » Sat Oct 31, 2009 11:24 am

The PHP files have changed significantly actually, and if the version worked it was not doing everything it needs to do for everything to function properly.

As for a different version, you should really do development on SVN trunk because it will be the next release out in a couple months.
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Postby williamconley » Sat Oct 31, 2009 3:23 pm

So bring it up to 2.0.5, then bring it up to 2.2.0, quick before the release, and maybe it can stay upgrade safe.
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Postby gerski » Wed Jan 20, 2010 8:09 pm

That design only works on 2.0.4 not on 2.0.5.

I have a working 2.0.5 but there seems to be a bit of a problem. I want to test it fully first.
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Postby lat3450 » Wed Mar 17, 2010 2:56 am

Is there a version that works with 2.0.5?
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Postby williamconley » Thu Mar 18, 2010 5:22 pm

gmcust3 wrote:If u upgrade from old version i.e 2.0.4, then gerski agent screen shot works PERFECTLY.

If u install fresh i.e VicidialNow 2.0.5 , then it doesn't.


although at this point i'd say using the vicidialnow interface may be better.
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Postby lat3450 » Fri Mar 19, 2010 9:35 am

William,

I've installed Vicidial from scratch.
Can i still use the vicidialnow interface in my installation?

What would it take to do that?

Thanks
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