Campaign Rec exten

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Campaign Rec exten

Postby gmcust3 » Sat Nov 07, 2009 1:58 pm

Cant we change 8609 and 8310 to a drop down box with Wav and GSM ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Sat Nov 07, 2009 2:27 pm

sure it's just a mod to the html. leave the "values" as they are, but change the displayed option to whatever you want. if it will help you remember which is which.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmcust3 » Sat Nov 07, 2009 2:34 pm

Welcome William , after a longtime { 2/3 days is a long time ;) }.

How about if Matt can add this small change in next release to make interface more easy to handle ?

Like changing numerical value to a drop down ?

Also, in my set up, I have 8309 but I see all recordings as GSM. Any idea why ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Sat Nov 07, 2009 3:31 pm

At this point I might just make that value hidden. It is almost always best to record in WAV and the just use the the CRON audio scripts to compress the audio to what you want it to be.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby williamconley » Sat Nov 07, 2009 3:54 pm

maybe turn it into a per server pref instead of a per campaign. i mean, how many facilities actually want to change their recording during the call to be different per campaign?

on the other hand, one of the nice things about vicidial is that it does work for everyone, because all the controls are there.

you COULD put up a poll to see if anyone wants it to stay. could encourage interaction and perhaps less pure lurking. if there are no votes for it to remain as a preference ... change it. if there are some, make it a dropdown per server or something.

although honestly, i'm not sure it really needs to change at all. i mean ... it works, right? why mess with is. but a drop down would be nice (and it would still work!)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby mflorell » Sat Nov 07, 2009 6:39 pm

Now that I think about it more we actually do have clients using different recording extensions. They do this so that they can have longer maximum recordings on some campaigns than others, which does make sense. I think that I will just leave it as it is for now.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 105 guests