Delete numbers addded to DNC

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Delete numbers addded to DNC

Postby gmcust3 » Thu Nov 12, 2009 3:10 pm

Anyway to delete any number added to DNC LIST ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby mflorell » Thu Nov 12, 2009 3:41 pm

if on 2.0.5 you need to do it directly in the database. If in SVN trunk you can do it in the web interface.
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Postby gmcust3 » Thu Nov 12, 2009 3:50 pm

If in SVN trunk you can do it in the web interface. : How ?

Do I need to download admin.php and replace it ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby Michael_N » Thu Nov 12, 2009 4:09 pm

You need to install vicidial 2.2.0

You are using vicidialNOW right?

Then you have to change it in database as matt told you
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Postby mflorell » Thu Nov 12, 2009 7:54 pm

If you upgrade from 2.0.5 to SVN trunk then you will need to follow and UNDERSTAND the UPGRADE document.
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Postby gardo » Fri Nov 13, 2009 2:33 pm

You can remove the number from the DNC table via mysql.

mysql> remove from vicidial_dnc where phone_number="XXXXXXXXXX";
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Postby gmcust3 » Mon Nov 16, 2009 11:21 am

Can DNC number be specific to Campaign ?

If yes, how to set that as I don't see any option.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm


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