remote monitoring

[enzo_matrix]

Hi,
I have setup a vicidial 1.3 and i define it with two nic one for the lan and one for wan. the only thing is i want to monitor it outside listen the calls and when im not able to listen calls i want someone to monitor the calls will it be possible to set the remote monitoring and limit one account to not have a privilege of 8 just to log in to the server or limit his privilege to monitor the calls only.


thanks

[brett05]

yes possible all in write in the manual manager buy it then you will find all thing
and you will understand how we can give leve access in vicidial
all is possible with vicidial.

[enzo_matrix]

Hi,
its not in the manual we already purchased one, I want listen actual call even im out of the office. can you point me what page in the manual? by the way i only have the 1.3 mgr manual. if so how much will be the manual


thanks

[mflorell]

There is no "vicidial 1.3" and there is no "vicidial 1.3 manager manual".

There are several ways of remote monitoring as you describe. What is the version and build of admin.php you are usiing?

[enzo_matrix]

hi,
My mistake, im thinking of the version. I have the "vicidial mgr manual/ vicidial release 2.0.4 by matt florell.

[enzo_matrix]

hi,
the version is

VERSION: 2.0.5-174
BUILD: 90522-0506

i want to listen actual call even im not in the office, as of now i think it is set internal LAN connection cause when i tried it outside it is connected to my LAN ip.


thanks

[brett05]

yes because you need to open port
first open port web apache "8080" and "80" with this you can access to the web adresse remontly open port 5060 if you use sip and or port "4569" if you use iax2
then open port rtp one is 10000 and the other is 20000
and if you have a static ip so you can just access it via web remontly and go to the listen si or iax you need also have a softphone saved too to listen.
or do this -->sip:conference@ip
you need here know the number of the conference which you want listen it.
it you have a dynamic adress so here you need to put it in /etc/asterisk/sip.conf then search external ip and create a dyndns or no-ip for this then paste it .
save your file realod asterisk
and oopssssss
it ok

[mflorell]

So you have the 2.0.4 version of the manual and you expect it to have all details about the 2.0.5 version of the software?

Any reason you haven't downloaded the 2.0.5 version of the manual?

[enzo_matrix]

So you have the 2.0.4 version of the manual and you expect it to have all details about the 2.0.5 version of the software?

Any reason you haven't downloaded the 2.0.5 version of the manual?

Hi,
what i have is the hard copy of the manual and i dont know that there's a downloadable copy of it. Is there a fee if i want to avail of the 2.05 version? and how much.

TIA

[mflorell]

Where did you get a hardcopy of the manual if you don't have the PDF copy?

It is only legally distributed by us as a download or printed if you attend our training. There is a free abbreviated version and a paid full version. Both are available on the www.vicidial.org website.

[enzo_matrix]

Where did you get a hardcopy of the manual if you don't have the PDF copy?

It is only legally distributed by us as a download or printed if you attend our training. There is a free abbreviated version and a paid full version. Both are available on the www.vicidial.org website.

we have purchased a 10 user atom base machine and the manual was included. it says on the box manual and cd what i have is the manual but no cd installer.

[brett05]

yes because you need to open port
first open port web apache "8080" and "80" with this you can access to the web adresse remontly open port 5060 if you use sip and or port "4569" if you use iax2
then open port rtp one is 10000 and the other is 20000
and if you have a static ip so you can just access it via web remontly and go to the listen si or iax you need also have a softphone saved too to listen.
or do this -->sip:conference@ip
you need here know the number of the conference which you want listen it.
it you have a dynamic adress so here you need to put it in /etc/asterisk/sip.conf then search external ip and create a dyndns or no-ip for this then paste it .
save your file realod asterisk
and oopssssss
it ok

you search again a answer and you flip all the manual strange
you have the solution here

[enzo_matrix]

yes because you need to open port
first open port web apache "8080" and "80" with this you can access to the web adresse remontly open port 5060 if you use sip and or port "4569" if you use iax2
then open port rtp one is 10000 and the other is 20000
and if you have a static ip so you can just access it via web remontly and go to the listen si or iax you need also have a softphone saved too to listen.
or do this -->sip:conference@ip
you need here know the number of the conference which you want listen it.
it you have a dynamic adress so here you need to put it in /etc/asterisk/sip.conf then search external ip and create a dyndns or no-ip for this then paste it .
save your file realod asterisk
and oopssssss
it ok

you search again a answer and you flip all the manual strange
you have the solution here

the answer that im looking at are seemlesly not in the manual base on my understanding. cause im looking for a specific level account that is not in level 8. but anyway ill try to scan the whole page again for the answer

[brett05]

ok so read again your manual maybe you have jump the page for it

[boybawang]

where did you get that hard copy from? looks like something illegal, some companies in india and in the philippines are rumored to be selling hard and soft copies of this manuals

[mflorell]

Yep, that's clearly not an authorized copy, if you wanted an updated version you can buy one online at vicidial.org.

[enzo_matrix]

Yep, that's clearly not an authorized copy, if you wanted an updated version you can buy one online at vicidial.org.

is that so... hmmm i need to verify this copy. anyway how much would it be and how can i avail.

thanks