changing List order at run time

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changing List order at run time

Postby rudra_ach » Fri Oct 13, 2006 5:57 am

Hi,

we have set the dial status for a campaign like this

1.Answering Machine
2.Call back
3.Declined sales
4.No Answer
5.Dropeed Calls

Now I want at the runtime that means when agents are logged in to the campaign , I change this above list order. Will it be possible change the list order for a specific campaign without agents logged out from that particular campaign.

regards
rudra
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Postby mflorell » Fri Oct 13, 2006 7:09 am

Those are dial statuses and are not dialed in order by status.

You can change the dial statuses while agents are logged in and dialing.
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