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where do I retrieve the recorded compaign conversation

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where do I retrieve the recorded compaign conversation

by gzpxyj » Sat Jan 16, 2010 12:28 am

I am wondering where/which directory should I go to look over the recorded conversation from agent to the client in vicidialnow?

gzpxyj: Posts: 94; Joined: Sun Mar 22, 2009 7:56 am

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by callcentersolutions » Sat Jan 16, 2010 3:05 pm

You can check in /var/spool/asterisk/monitorDONE/ORIG and for gsm file /var/spool/asterisk/monitorDONE/GSM

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