All Callbacks are declined...

[ruben23]

Hi,im having vici/asterisk-database setup and getting all callbacks declined on my vicidial agents interface when they dial even i will not used my agent interface only the softphones(eyebeam-dial 91+ no.) still get declined calls..

and also

VERSION: 2.2.0-228
BUILD: 91211-1359

is the new 2.2 rc 2 version on release now..?

[callcentersolutions]

can you paste asterisk console log?
what codec your provider supports?
if they support only g723/g729 the make sure you have those codec installed.