Hello all!
We are using VNOW 1.3 CE with latest SVN trunk, Astgui is VERSION: 2.2.0-235 BUILD: 90930-2243 on Asterisk 1.2.30.2 for an inbound man dial campaign. When a call reaches 5 Min in queue (Client won't hire more agents) system plays (goodby) and drops the call.
Any ideas? Need me to post CLI example?
OOPS. Sorry, title should be Drop after 300 seconds. (I can't count)
Inbound Queue Drop After 60 Seconds
Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid
2 posts
• Page 1 of 1
Inbound Queue Drop After 60 Seconds
by mstopkey » Sun Jan 10, 2010 9:04 pm
- mstopkey
- Posts: 180
- Joined: Sun Dec 28, 2008 1:01 pm
by williamconley » Sat Jan 30, 2010 9:29 pm
check your ingroup drop call seconds (if it's at 300, you may consider raising it ... or changing the drop action to a secondary ingroup with a manager on it)
if not, post sample
if not, post sample
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20256
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
2 posts
• Page 1 of 1
Return to ViciDialNow - GoAutoDial
Who is online
Users browsing this forum: No registered users and 52 guests