can call length be limited when dialing manually if yes how?

[silverstone]

vicidial now 1.3 new installl
i want to dial manually but i want each call to get disconnected by itself if i forget to disconnect it. or frankly saying i want to limit my agents call length to 3 minutes who are dialling manually

[mflorell]

The is no setting within ViciDial that will do this, but you could probably alter your Asterisk dialplan to achieve this.

[silverstone]

thanks for the reply matt florell it is pleasure to know that u bother to reply most of the quieries. ok coming to the point ... can i have the dialplan for a normal 5 min calll ..... just i have a centre doing marketting calls whre in the agents some times keeps on talking .... say for like 15 mins ...which is pretty costly for me even if i make that sale .
so i would request u to telll what exactly should i change in my dial plan my dial plan is as follows

exten => _XXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXX.,2,Dial(sip/${EXTEN}@SIPtrunk,55,o)
exten => _XXX.,3,Hangup

[Michael_N]

How about learning your salesagents to be more effective?

Like paying them per sale

[gardo]

You can put a hard limit on all your calls with Asterisk. It can be 5 mins, 10 mins or even 60 seconds. This will automatically disconnect your calls depending on your settings. Google is your friend.

[silverstone]

hey gardao thanks man ...
i appreciate ur reply ...but can u telll me how to this hard limit in asteris on vicidialnow 1.3 ce i would be very grateful to u man ...i want alll the users cc101 to cc130 have the same features ... i have posted ...my dial plan please if u can help me out of this it would reallly be gr8

[gardo]

Here's a detailed link on how to do it: http://www.asteriskguru.com/tutorials/timeoutabsolute_function.html.

[silverstone]

hey man gardo reallly thanks man ...i have not tried it as yet but man .... thanks for the reply .....if u keep on helping like this .... we alll willl be very success ful thanks a lot ...i willl try this and let u know wats the out put