General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid
by enavaro » Mon Feb 01, 2010 12:21 pm
Hi,
Got problem with the user stats recording. When I use USER STATS > then search agent ADMIN. Then went down to the
http://ip_address/RECORDINGS/GSM/201002 ... 12-all.gsm
Then got this error:
Forbidden
You don't have permission to access /RECORDINGS/GSM/20100201-234756_2012227912-all.gsm on this server.
How can I enable it???
Many thanks who has a kind heart to help me.
Note: I already bought PDF manual at Eflo.net but to enable setting isn't there.
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
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enavaro
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- Joined: Tue Aug 25, 2009 1:56 pm
- Location: Philippines
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by gardo » Mon Feb 01, 2010 6:16 pm
Recording access is enabled by default via local area network only for security reasons. You need to edit "/etc/httpd/conf.d/vicidial-recordings" and insert your IP address or IP range. Reload or restart httpd after editing.
1. nano /etc/httpd/conf.d/vicidial-recordings
2. service httpd reload
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gardo
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- Location: Manila, 1004
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by enavaro » Tue Feb 02, 2010 11:28 am
Thanks Gardo, but can you teach me how to make the recording files to be accessible in any ip private or public automatically?
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
-
enavaro
-
- Posts: 43
- Joined: Tue Aug 25, 2009 1:56 pm
- Location: Philippines
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by enavaro » Tue Feb 02, 2010 11:38 am
Gardo I think the directory you are referring to is /etc/httpd/conf.d/vicidial_recordings.conf right ?
<Directory "/var/spool/asterisk/monitorDONE">
Order Deny,Allow
Deny from all
Allow from 127.0.0.1 192.168
Options Indexes FollowSymLinks
</Directory>
Alias /RECORDINGS /var/spool/asterisk/monitorDONE
Alias /recordings /var/spool/asterisk/monitorDONE
How can I make it accessible to any IP? Should I delete the 'Deny from all' ?
Need your advice. Thanks
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
-
enavaro
-
- Posts: 43
- Joined: Tue Aug 25, 2009 1:56 pm
- Location: Philippines
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by enavaro » Tue Feb 02, 2010 11:45 am
Got it Gardo, just mark the 'Deny from all' just to allow any IP to access the recordings.
<Directory "/var/spool/asterisk/monitorDONE">
Order Deny,Allow
# Deny from all
Allow from 127.0.0.1 192.168
Options Indexes FollowSymLinks
</Directory>
Alias /RECORDINGS /var/spool/asterisk/monitorDONE
Alias /recordings /var/spool/asterisk/monitorDONE
Then do the httpd reload.
I can download recordings via my mobile internet dongle.
Thanks Gardo your the best. =)
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
-
enavaro
-
- Posts: 43
- Joined: Tue Aug 25, 2009 1:56 pm
- Location: Philippines
-
by gardo » Tue Feb 02, 2010 12:57 pm
Glad to know that it's ok now.
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gardo
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- Posts: 1926
- Joined: Fri Sep 15, 2006 10:24 am
- Location: Manila, 1004
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