2.2.0 Release Candidate 4 is Out!

[mflorell]

We just posted 2.2.0 RC 4 to sourceforge

https://sourceforge.net/projects/astguiclient/files/


Please test it out if you can and we should be able to do a full release in the next few days.


There are more changes relating to logging and updated translations other small bug fixes since RC 3.

Here is a list of the rest of the changes since 2.0.5:

http://www.vicidial.org/VICIDIALforum/v ... php?t=9854

[ruben23]

hi matt im using 2.2 rc4 and im having few issues form new installation:

with parkcall- when im on call and park the call its automatically hangup and the logs is this:

in new stack
[Feb 6 06:00:18] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 6 06:00:18] -- AGI Script park_CID.agi completed, returning 0
[Feb 6 06:00:18] -- Executing [8301@default:3] Playback("SIP/delridgeis-00830e70", "park") in new stack
[Feb 6 06:00:18] WARNING[8890]: format_wav.c:140 check_header: Not a wav file 49
[Feb 6 06:00:18] WARNING[8890]: file.c:322 fn_wrapper: Unable to open format wav
[Feb 6 06:00:18] WARNING[8890]: file.c:912 ast_streamfile: Unable to open park (format 0x100 (g729)): No such file or directory
[Feb 6 06:00:18] WARNING[8890]: app_playback.c:439 playback_exec: ast_streamfile failed on SIP/delridgeis-00830e70 for park
[Feb 6 06:00:18] -- Executing [8301@default:4] Hangup("SIP/delridgeis-00830e70", "") in new stack
[Feb 6 06:00:18] == Spawn extension (default, 8301, 4) exited non-zero on 'SIP/delridgeis-00830e70'
[Feb 6 06:00:18] -- Executing [h@default:1] DeadAGI("SIP/delridgeis-00830e70", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Feb 6 06:00:18] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0



the second one is when i do consultative transfer: it hangup also automatically: i have this logs

Feb 6 06:02:46] -- Executing [990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default:1] Answer("Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-", "") in new stack
[Feb 6 06:02:46] -- Executing [990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default:2] AGI("Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-", "agi-VDAD_ALL_inbound.agi|CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1") in new stack
[Feb 6 06:02:46] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Feb 6 06:02:46] > Channel Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-b8d1,1 was answered.
[Feb 6 06:02:46] -- Executing [8600063@default:1] MeetMe("Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-", "8600063|F") in new stack
[Feb 6 06:02:46] DEBUG[9308]: app_meetme.c:1687 conf_run: Placed channel Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-b8d1,1 in ZAP conf 1023
[Feb 6 06:02:47] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Feb 6 06:02:47] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Feb 6 06:02:47] -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Feb 6 06:02:47] -- Executing [990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default:3] Hangup("Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-", "") in new stack
[Feb 6 06:02:47] == Spawn extension (default, 990009**CXFER*179621**2127773456*RUBEN*912127775678*6*, 3) exited non-zero on 'Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-b8d1,2'
[Feb 6 06:02:47] -- Executing [h@default:1] DeadAGI("Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Feb 6 06:02:47] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 6 06:02:47] == Spawn extension (default, 8600063, 1) exited non-zero on 'Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-b8d1,1'
[Feb 6 06:02:47] -- Executing [h@default:1] DeadAGI("Local/990009**CXFER*179621**2127773456*RUBEN*912127775678*6*@default-", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Feb 6 06:02:47] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 6 06:02:50] == Manager 'sendcron' logged off from 127.0.0.1

hope any idea on this.

[mflorell]

what is the format of your park.wav file?

do you have a park.gsm file in your /var/lib/asterisk/sounds directory?

How exactly are you attempting to do a consultative transfer?(detail every step)

[ruben23]

hi matt yes i have this files on my var/lib/asterisk/sounds directory

park.wav

Code: Select all

-rw-r--r-- 1 root   root    3133906 2010-02-05 15:53 park.wav
-rw-r--r-- 1 rubz23 rubz23    75954 2009-09-15 00:56 pbx-invalidpark.wav


park.gsm

Code: Select all

-rw-r--r-- 1 root   root    3182058 2010-02-05 15:52 park.gsm
-rw-r--r-- 1 rubz23 rubz23     7854 2009-09-15 01:00 pbx-invalidpark.gsm


park.ulaw

Code: Select all

-rw-r--r-- 1 root   root   15428160 2010-02-05 15:52 park.ulaw
-rw-r--r-- 1 rubz23 rubz23    37955 2009-09-15 00:58 pbx-invalidpark.ulaw


- What i do with consultative transfer is the agent will be calling business client then make some introductions if convince he will be transferring the Client to a verification Agent, He will park the call then make a transfer to a specified number- then grab the first line and introduces the client to the verification agent before hanging up on them to let them talk, and proceed to next calls.

[mflorell]

If you only have the park.gsm file in your sounds directory(delete or rename the other ones) do you still have this problem?

[ruben23]

@ matt

you mean since i have 3 park sound format gsm, wav, and ulaw i will delete or rename the other file except the gsm format.>? so basically i only need gsm format. hoep i get what you mean. and yes i have still have this problem now..

[ruben23]

@ matt

and also during the installation of the system i run the procedure for patching sound for asterisk. seen on the how tos of ubuntu-install..

[ruben23]

@ matt the problem is corrected as per your advice..

a Big thanks to you..

[cocob]

Hello, we've installed the 2.2 RC4 now from 2.2 RC3 and we have found the same issue we had on RC3.
On Real-Time Report page we have missing drop percentage info and some other reps.
Here are the results:

Code: Select all

DIAL LEVEL:     3       TRUNK SHORT/FILL:     0 / 0        FILTER:     NONE       TIME:       2010-02-09 17:53:53
DIALABLE LEADS:     843        CALLS TODAY:     0        AVG AGENTS:     12        DIAL METHOD:     ADAPT_AVERAGE   
HOPPER LEVEL:     50        DROPPED / ANSWERED:     0 / 0      DL DIFF:     5.35        STATUSES:     NEW   
LEADS IN HOPPER:     44        DROPPED PERCENT:     0%       DIFF:     44.58%        ORDER:     DOWN

Also these parameters are missing from table vicidial_campaign_stats.

We are looking forward for your answers.

[mflorell]

I cannot duplicate this on a fresh installation. Is this an upgrade from a pre-2.2.0 system?

Can you attach to the ASTVDadapt screen process and post the output for one full minute?

[cocob]

I cannot duplicate this on a fresh installation. Is this an upgrade from a pre-2.2.0 system?

Can you attach to the ASTVDadapt screen process and post the output for one full minute?

Hi and thanks for quick response.
We had some issues with AST_VDadapt.pl script meaning that it was not in the right place.
Everything is working now and vicidial_campaign_stats table is not empty anymore.

Should we post somewhere that we are using VICIDial on production?

[Michael_N]

I cannot duplicate this on a fresh installation. Is this an upgrade from a pre-2.2.0 system?

Can you attach to the ASTVDadapt screen process and post the output for one full minute?

Hi and thanks for quick response.
We had some issues with AST_VDadapt.pl script meaning that it was not in the right place.
Everything is working now and vicidial_campaign_stats table is not empty anymore.

Should we post somewhere that we are using VICIDial on production?

You can post here:

http://wiki.vicidial.org/index.php/VICI:users