please any answer for my question

[brett05]

i use agent remote to do same spécial job.
in exten conf i use the 851XXXXX to play Message Immediately.
it work good .
but can i do it with after the customer even says hello we just let the call for 10 sec for exemple for any kind or call if they are answering machine or other thinf then the systeme will finish this call automatique and he go to next call no need to heard all call. just for exemple 10 sec then the systeme will finish this call.
it there a solution please just give me a idea or a way and i can do it with myself
thank

[mflorell]

I don't really understand what you are asking.

[brett05]

ok i will explain more
i want to use a call duration seconds after the customer even says hello for exemple i want to hangup the call auto for exemple after 10 sec then the systeme will go to next call.
as for my use now with remote agent i want all this outbound call be quick and automatique if the costomer answer the call so here i want the systeme hangup the call after 10 sec for exemple then i go to the next call as ratio done before in compaign

[brett05]

so any answer please ?
i need just realise a hangup auto with call duration as we want 10 sec or 5 sec for exemple no need to heard all the call answered from the customer .

[mflorell]

I have no idea why you would want to do this, but if you are using remote agents you could just set a maximum call duration in the dialplan. If you want this behavior in the vicidial.php interface you will have to do some programming.

[brett05]

ok thanks for your answer
i don't want the agent remote be programing in the vicidial.php
but in the dialplan yes it will be a great idea
how can it set the max call duration in the dialplan with extension i need to use for
it is here

[monitor]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

exten => s,1,Set(TIMEOUT(digit)=10)
exten => s,n,Set(TIMEOUT(response)=10)
exten => s,n,Set(MEETME_EXIT_CONTEXT=monitor_exit)
exten => s,n,Background(vm-extension) ; need audio prompt.
exten => s,n,WaitExten(10)

[brett05]

ok thanks i have resolv it with the add Set(TIMEOUT(absolute) to extension in dialplan