Manual Dial Error

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Manual Dial Error

Postby gmcust3 » Wed Feb 10, 2010 4:35 pm

http://i48.tinypic.com/xg9zlu.jpg

When i try to dial Manual form the agent screen I get above Error.

Anyone seen this ??
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Thu Feb 11, 2010 11:37 am

Anyone facing this error ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Fri Feb 12, 2010 2:57 pm

Its Strange , it only me ?

Gardo, can u guide plz ?

I use VNow 1.3
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gardo » Sat Feb 13, 2010 2:23 am

Not much of a help here. I use Linux for my workstations. I have really no idea what that means (that's IE right?).
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby gmcust3 » Sat Feb 13, 2010 4:46 am

Mozilla !!!

Btw, which soft phone you use for Linux ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gardo » Sun Feb 14, 2010 1:56 pm

Xlite or Twinkle.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

thank

Postby brett05 » Sun Feb 14, 2010 4:38 pm

first don't use internet explorer with your vicidial
the best is mozilla
because many script internet explorer refuse them.
he is crazy :lol:
Jasperreports & Queuemetrics & SugarCRM integration - Customization and Add-ons
Freepbx||Billing||Centos||Opensuse||Debian||Centos||Fedora||Sangoma||Diguim
brett05
 
Posts: 571
Joined: Sun May 24, 2009 5:48 pm
Location: tunisia

Postby webgurru » Mon Feb 15, 2010 11:57 am

Hi,

Run in Compatibility View, to do this choose Tools->Compatibility View. I hope this will solve the problem.

Best regards,
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom

Postby gmcust3 » Mon Feb 15, 2010 12:01 pm

Tools->Compatibility View .. Where should I check this ??
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby webgurru » Mon Feb 15, 2010 12:08 pm

gmcust3 wrote:Tools->Compatibility View .. Where should I check this ??


In Internet Explorer menu, If you are using IE 8, it should be on right hand side on menu.
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom

Postby gmcust3 » Mon Feb 15, 2010 12:11 pm

ohh I use IE 7 or Mozilla
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby webgurru » Mon Feb 15, 2010 12:19 pm

gmcust3 wrote:ohh I use IE 7 or Mozilla

No problem for IE 7, check this picture
http://www.webgurru.com/CompatViewButton4.png
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom

Postby gmcust3 » Mon Feb 15, 2010 12:28 pm

GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Mon Feb 15, 2010 12:29 pm

GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby webgurru » Mon Feb 15, 2010 12:43 pm

Check this

http://www.webgurru.com/pic1.jpg

In my case it's greyed as I have already set this.
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom

Postby gmcust3 » Mon Feb 15, 2010 12:48 pm

Irony, is I dont find any option like that.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby webgurru » Mon Feb 15, 2010 12:50 pm

gmcust3 wrote:Irony, is I dont find any option like that.


It's better then if you search google to get this option enabled.
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom

Postby gmcust3 » Mon Feb 15, 2010 2:23 pm

Below line was giving me the errror :

//document.getElementById("debugbottomspan").innerHTML = "TESTING NOW HERE" + document.vicidial_form.MDPhonENumbeR.value + "|" + active_group_alias;

I commented it and now its Ok.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Tue Feb 16, 2010 1:19 am

We have clients with hundreds of agents using IE6, 7, 8 and Firefox with no issues.
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby webgurru » Tue Feb 16, 2010 5:50 am

Hi,

I personally have the same problem in IE7,8 with my java code of clearing script contents after call ends. I sort this out by enabling compatibility view. I don't know why gmcust3 can't see this option in his browser.

Best regards,
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 83 guests