Problem with VICIDIAL (sending calls through a party agent V

[groupdvp]

Hello,
I installed VICIDIAL and finished configuring astersisk I now have the opportunity to get connected in VICIDIAL mode and admin staff, I can also create users, camp ... ..
I did a test with a phone account that I create myself in the agent, I happen to make calls normally but under xlite
Now the problem that I have come not make calls from party agents VICIDIAL I references after some seconds Dial time out, contact your administrator
So I ask for help, I can not find it or my mistake
Thank you in advance

[gardo]

Please post the output of your Asterisk CLI when dialing.

[groupdvp]

Here is a snapshot of my config

[SIPtrunk]
type=friend
username=XXXX
secret=XXXX
host=XX.XX.XX.XX
dtmfmode=rfc2833
context=inbound
canreinvite=no
disallow=all
allow=ulaw
allow=alaw


TESTSIPTRUNK2010 = SIP/SIPtrunk


exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(${TESTSIPTRUNK2010}/${EXTEN:0},30,To)
exten => _.,3,Hangup

======================
my CLI
======================


== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-f039,2", "8600051|F") in new stack
Feb 17 01:41:44 WARNING[4834]: channel.c:780 channel_find_locked: Avoided deadlock for '0x8213c88', 9 retries!
== Parsing '/etc/asterisk/meetme.conf': Found
> Channel Local/8600051@default-f039,1 was answered.
-- Executing AGI("Local/8600051@default-f039,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-f039,1", "SIP/SIPtrunk/10254968612|30|To") in new stack
-- Called SIPtrunk/10254968612
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
-- SIP/SIPtrunk-081f1d60 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/8600051@default-f039,1", "") in new stack
== Spawn extension (default, 10254968612, 3) exited non-zero on 'Local/8600051@default-f039,1'
-- Executing DeadAGI("Local/8600051@default-f039,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Executing Dial("Local/8600051@default-f039,1", "SIP/SIPtrunk/h|30|To") in new stack
-- Called SIPtrunk/h
-- SIP/SIPtrunk-081f72a0 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/8600051@default-f039,1", "") in new stack
== Spawn extension (default, h, 3) exited non-zero on 'Local/8600051@default-f039,1'
-- Hungup 'Zap/pseudo-163198566'
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-f039,2'
-- Executing DeadAGI("Local/8600051@default-f039,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Executing Dial("Local/8600051@default-f039,2", "SIP/SIPtrunk/h|30|To") in new stack
-- Called SIPtrunk/h
== Spawn extension (default, h, 2) exited non-zero on 'Local/8600051@default-f039,2'
== Manager 'sendcron' logged off from 127.0.0.1

================

after I change the extension part pr add 33


exten => 33+0|ZXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 33+0|ZXXXXXXXX,2,Dial(${TESTSIPTRUNK2010}/${EXTEN:1},30,To)
exten => 33+0|ZXXXXXXXX,3,Hangup

but I still returned an error

[webgurru]

Dear Groupdvp,

It seems your SIP trunk is not registered properly. Just check it on CLI prompt by typing in sip show registry

Best regards,

[groupdvp]

My SIP trunk is registered

ServerVOIP*CLI> sip show registry
Host Username Refresh State
@ipfornisseurVOIP:5060 user1 45 Registered

And I think that the problem comes from my trunksip Since I make calls from my xlite soft with an account that I create myself in the admin.php

The problem is the dial phone number

Executing Dial ( "@ default Local/8600051-F039, 1", "SIP/SIPtrunk/10254968612 | 30 | To") in new stack


For the call to move correctly I must have the number 0254968612 instead of 10254968612

So my plan count must be changed but I do not know how

[webgurru]

Dear Groupdvp,

I think this 1 is comming from your phone code. To get rid of this in admin gui Choose Campaign->Your Campaign name->Detail and change Omit Phone Code: to Y and press Submit to save changes. Wait for about 1 min for new changes to take place and try again.

Best regards,

[groupdvp]

Thank you very much, Dear webgurru
The number 1 is removed from my phone
Just one question please
Is the phone number must be displayed xlite after I launched "NEXT NUMBER"
Thank you in advance


============================================
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
> Channel Local/8600051@default-d5c5,1 was answered.
-- Executing AGI("Local/8600051@default-d5c5,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-d5c5,1", "SIP/SIPtrunk/33254969258|30|To") in new stack
-- Called SIPtrunk/33254969258
-- SIP/SIPtrunk-08215c78 is making progress passing it to Local/8600051@default-d5c5,1
Manager 'sendcron' logged off from 127.0.0.1
-- Nobody picked up in 30000 ms
-- Executing Hangup("Local/8600051@default-d5c5,1", "") in new stack
== Spawn extension (default, 33254969258, 3) exited non-zero on 'Local/8600051@default-d5c5,1'
-- Executing DeadAGI("Local/8600051@default-d5c5,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----NOANSWER----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Executing Dial("Local/8600051@default-d5c5,1", "SIP/SIPtrunk/h|30|To") in new stack
-- Called SIPtrunk/h
-- SIP/SIPtrunk-08218898 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/8600051@default-d5c5,1", "") in new stack
== Spawn extension (default, h, 3) exited non-zero on 'Local/8600051@default-d5c5,1'
-- Hungup 'Zap/pseudo-922331804'
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-d5c5,2'
-- Executing DeadAGI("Local/8600051@default-d5c5,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Executing Dial("Local/8600051@default-d5c5,2", "SIP/SIPtrunk/h|30|To") in new stack
-- Called SIPtrunk/h
-- SIP/SIPtrunk-082257c8 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/8600051@default-d5c5,2", "") in new stack
== Spawn extension (default, h, 3) exited non-zero on 'Local/8600051@default-d5c5,2'
[/b]

[webgurru]

Is the phone number must be displayed xlite after I launched "NEXT NUMBER"

I did not understand what you want to ask. When you loged in agent gui, your phone rings and you pick up and connected to campaign. After this you dial number from agent GUI and your xlite will never show any cli.

[groupdvp]

Yes exactly I can not associate with the softphone application web VICIDIAL

Knowing full well that if I use the xlite directly I can make a call without problem

[gardo]

This is a catchall dialplan. Very dangerous to use with Vicidial. Breaks a lot of things.

exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(${TESTSIPTRUNK2010}/${EXTEN:1},,To)
exten => _.,3,Hangup

If you're calling US number, try the NPA-NXX format (1NXXNXXXXXX).

exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,2,Dial(${TESTSIPTRUNK2010}/${EXTEN},,To)
exten => _1NXXNXXXXXX,3,Hangup

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${TESTSIPTRUNK2010}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup

[groupdvp]

Yes I know that this configuration is dangerous, I just wanted to test, and then I'll make the right configuration
Now I can make calls normally from party agents I was just a problem of handling, now VICIDIAL communicate well with xlite
Thank you for your help