Dialer not connecting calls

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Dialer not connecting calls

Postby simplon21 » Thu Feb 18, 2010 1:21 pm

Hi
Im having some issues making calls, everyone of them turns out to be "no answer in 55000ms", here we have settings and info

type=friend
dtmfmode=rfc2833
host=xx.xx.xx.xx
insecure=very
disallow=all
allow=ulaw
allow=alaw
allow=g729
allow=gsm
qualify=yes
canreinvite=no

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(sip/${EXTEN:1}@selway,55,tTo)
exten => _91NXXNXXXXXX,3,Hangup



-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("SIP/100-090e46e0", "sip/18664014782@selway|55|tTo") in new stack
-- Called 18664014792@selway
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Nobody picked up in 55000 ms
-- Executing Hangup("SIP/100-090e46e0", "") in new stack
== Spawn extension (default, 918664014792, 3) exited non-zero on 'SIP/100-090e46e0'
-- Executing DeadAGI("SIP/100-090e46e0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----NOANSWER----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0


-- Executing AGI("SIP/100-090e46e0", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("SIP/100-090e46e0", "sip/18664014782@selway|55|tTo") in new stack
-- Called 18664014792@selway
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Nobody picked up in 55000 ms
-- Executing Hangup("SIP/100-090e46e0", "") in new stack
== Spawn extension (default, 918664014782, 3) exited non-zero on 'SIP/100-090e46e0'
-- Executing DeadAGI("SIP/100-090e46e0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----NOANSWER----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0


Any help will be highly appreciated
simplon21
 
Posts: 4
Joined: Fri Feb 05, 2010 3:56 pm

Postby gardo » Thu Feb 18, 2010 2:52 pm

Looks like your calling toll free numbers. No one really answers on the other end since they're mostly IVRs. Try calling regular landline numbers.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby simplon21 » Thu Feb 18, 2010 3:10 pm

Hi thanks for your answer
Already tried a lot of different land lines with same results as above exactly, and the toll free i tried was my own, same issue
simplon21
 
Posts: 4
Joined: Fri Feb 05, 2010 3:56 pm

Postby gardo » Fri Feb 19, 2010 10:42 am

Try a different carrier and compare the results. You can also coordinate with your current carrier and have them monitor the calls and see what's happening. If you dial using your softphone what do you get?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby simplon21 » Fri Feb 19, 2010 11:43 am

Hi
Xlite just get call declined, person unavailable, i tried with a couple of carriers with same results. Follow normal procedure of installation, just sip.conf was changed to the same settings as above, as i read its supposed to be
simplon21
 
Posts: 4
Joined: Fri Feb 05, 2010 3:56 pm

Postby gardo » Sun Feb 21, 2010 3:30 am

Asterisk CLI when dialing with softphone only.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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