recording broadcast or survey type calls

[gardo]

Matt,

The call recording feature of Vicidial, can it too record broadcast or survey type calls just like regular calls? Is this feature availabe in 2.2?

[mflorell]

never tried that, but I'm sure you could if the machine can handle it.

[aouyar]

I am not sure if Call Recording works with Remote Agents and it seems like Broadcast Campaigns are implemented using Remote Agent Functionality.

Does Call Recording work for Remote Agents?

[mflorell]

the agent recording setting in campaigns does not work for Remote Agents, but you can use the NVA_recording AGI script to do recording of these calls if your system can handle the load.

[aouyar]

Thanks Matt.