Custom Status help

[convertec]

Does anyone know a way to apply a single action (such as adding a number to the DNC) yet show 3 separate dispositions such as Yes, No, or Unsure in reporting?

Reason being is that I have a very large excel list that is littered with duplicates and I cannot figure out how to delete the duplicate numbers without throwing everything else out of whack nor do I know how to write a filter to do the same.

I figured that once we call a number once there would be no need to call it again so we could add it to the DNC and then before dialing again vicidial would scrub against the DNC and ignore the duplicates.

Any help would be greatly appreciated!

[mflorell]

When a number is added to the internal DNC list it will be scrubbed from being called again in the future even if that number is in several different leads.