agent name length

[maykelsoft]

hi,

how can i increase the agent name character length?... the default is limited to 10 characters only.

thanks!

[mflorell]

admin.php version and build?

User name length is 50 characters.

User ID length is 20 characters.

not sure where your limitation of 10 is coming from unless you are on an old version.

[maykelsoft]

hi,

please see below:

VERSION: 2.0.5-173
BUILD: 90320-0424

the user id length is limited to 10 characters only.

thanks!

[mflorell]

that is an ID field and is not intended for a long name, that is what the Name field is for.

[maykelsoft]

thanks mflorell,

is there a way we can adjust it to 15 characters?

thanks!

[gardo]

You can try adjusting it via mysql commandline. Something like:

ALTER TABLE `vicidial_users` CHANGE `user_id` `user_id` INT( 19 );

Or you can do it via Phpmyadmin.

I'm not just sure what the implication with the system is since Matt mentioned that it's not designed for long names.

[maykelsoft]

thanks gardo... we'll try this on a test machine...

cheers!

[maykelsoft]

thanks gardo... we'll try this on a test machine...

cheers!

it's not working... the user number is still limited to 10 characters only...

thanks

[mflorell]

the "user_id" field is not what you are referring to, it's the 'user' field.

Just change the admin.php file to allow for 20 characters maxlength and there you go.

[gardo]

There you go. That's the missing link.

[maykelsoft]

thanks guys! it's now adjusted!

cheers!

[maykelsoft]

opps user with more than 10 characters still not added...

USER NOT ADDED - Please go back and look at the data you entered
user id must be between 2 and 10 characters long
full name and password must be at least 2 characters long

thanks!

[maykelsoft]

opps user with more than 10 characters still not added...

USER NOT ADDED - Please go back and look at the data you entered
user id must be between 2 and 10 characters long
full name and password must be at least 2 characters long

thanks!

guys sorry for the trouble. it's really working now...

1. ALTER TABLE `vicidial_users` CHANGE `user_id` `user_id` INT( 20 );
2. echo "<tr bgcolor=#B6D3FC><td align=right>User Number: </td><td align=left><input type=text name=user id=user size=20 maxlength=20> <input type=button name=auto_user value="AUTO-GENERATE" onClick="user_auto()"> $NWB#vicidial_users-user$NWE</td></tr>\n";
3. echo "<tr bgcolor=#B6D3FC><td align=right>User Number: </td><td align=left><input type=text name=user id=user size=20 maxlength=20> <input type=button name=auto_user value="AUTO-GENERATE" onClick="user_auto()"> $NWB#vicidial_users-user$NWE</td></tr>\n";
4. if ( (strlen($user) < 2) or (strlen($pass) < 2) or (strlen($full_name) < 2) or ( (strlen($user) > 20) and (!ereg('AUTOGENERA',$user)) ) )

i am confused with item number 4 as I am not sure if I really need to change it from 10 to 20. However, everything is working now and I can add more than 10 characters on user number without an error.

thanks!!!

[mflorell]

Thanks for posting, we will probably make these changes in the next 2.2.0 rc.

You don't need to do step 1, as mentioned before, the 'user' field is already 20 characters and the user_id field is unseen in the interface.