direct call ?

[batman256]

hello,
i want to call directly a number phone without add it in the lead (it's to hard for agent) or is't possible to an agent to choice a number phone from a list an call it ?

[webgurru]

Dear Batman,

On agent GUI choose manual dial, enter your number and press dial.

Best regards

[mflorell]

This is a User setting that must be enabled for each user.

[batman256]

hello,
thanks for your response, manual dial work now but i have a problem, i can't reccord the conversation with "allcalls" or "allforce" option !?
please help me

[mflorell]

Why can't you record those calls?

[batman256]

when i go to "user stats" i don't find the record,in the "/var/spool/asterisk/monitorDONE/ORIG" too

record when i click to "dial next" work normaly

[mflorell]

It works for me, vicidial.php version and build?

[batman256]

vicidialnow 1.3 VICIDIAL web-client version: 2.0.5-206 BUILD: 90525-1014

[mflorell]

Is this the white vicidialnow agent screen or the standard grey vicidial agent screen?

[batman256]

the both !
i notice when i cal with "manual call / dial now" no info are displayed under record buton and record ID don't change only if i click "dial next" in this case the recording file name don't match witch phone customer, perhaps the recorder take name from preview phone customer

[mflorell]

I only have an active install of 2.2.0, but I do not see this problem in 2.2.0

[batman256]

hi mflorell,
perhaps i need to add :
exten => _8600XXX,1,Meetme,${EXTEN:1}|Fq
(see http://www.eflo.net/VICIDIALforum/viewt ... p?t=10441&
highlight=update&sid=d4d3a7b78993588748dc9dc7242b9d07 )

my cli log :

> Channel SIP/cc141-08901950 was answered.
-- Executing MeetMe("SIP/cc141-08901950", "8600051|F") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')

-- Executing MeetMe("Local/8600051@default-6a33,2", "8600051|F") in new stack
> Channel Local/8600051@default-6a33,1 was answered.
-- Executing AGI("Local/8600051@default-6a33,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-6a33,1", "SIP/testcarrier/50997516||tTor") in new stack
-- Called testcarrier/50997516
-- SIP/testcarrier-089c3b40 is ringing
-- SIP/testcarrier-089c3b40 answered Local/8600051@default-6a33,1

== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@def ault-6a33,2'
-- Executing DeadAGI("Local/8600051@default-6a33,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 0550997516, 2) exited non-zero on 'Local/8600051@default-6a33,1'
-- Executing DeadAGI("Local/8600051@default-6a33,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----33-----30") in new stac k
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -33-----30 completed, returning 0

-- Executing MeetMe("Local/8600051@default-db54,2", "8600051|F") in new stack
> Channel Local/8600051@default-db54,1 was answered.
-- Executing AGI("Local/8600051@default-db54,1", "agi://127.0.0.1:4577/call_ log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-db54,1", "SIP/testcarrier/50997516||tTor") in new stack
-- Called testcarrier/50997516


-- Executing MeetMe("Local/58600051@default-37cf,2", "8600051|Fmq") in new stack
> Channel Local/58600051@default-37cf,1 was answered.
-- Executing Answer("Local/58600051@default-37cf,1", "") in new stack
-- Executing Monitor("Local/58600051@default-37cf,1", "wav|20100320-101925_0997516") in new stack
-- Executing Wait("Local/58600051@default-37cf,1", "3600") in new stack
-- SIP/testcarrier-089c3b40 is ringing
-- SIP/testcarrier-089c3b40 answered Local/8600051@default-db54,1

== Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@d efault-37cf,2'
-- Executing DeadAGI("Local/58600051@default-37cf,2", "agi://127.0.0.1:4577/ call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----0 --------------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-37cf,1'
-- Executing DeadAGI("Local/58600051@default-37cf,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----0 --------------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-db54,2'
-- Executing DeadAGI("Local/8600051@default-db54,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----0 --------------- completed, returning 0
== Spawn extension (default, 0550997516, 2) exited non-zero on 'Local/8600051@default-db54,1'
-- Executing DeadAGI("Local/8600051@default-db54,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----41-----39") in new stac k
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----1 6-----ANSWER-----41-----39 completed, returning 0

[batman256]

i try with another server : vicidial 1.2 VERSION: 2.0.5-173 BUILD: 90320-0424 don't work , i update it to 2.2.0 rc6 don't work to !?

[bghayad]

Hello;

Have u tried to put the context to be defaultlog for the phone context?

Regards
Bilal