9000 Series

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9000 Series

Postby gmcust3 » Tue Mar 23, 2010 5:17 am

Intel® Itanium® processor 9000 with 16 MB RAM.

Can above Processor Support 50 seats ??

All Outbnd
All Recording
Only SIP
1:4 Dial Ratio Max
G729 Codec

I am trying to avoid multiple server but I know thats the way to go ahead for good and perfect setup using Load Balancing.
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Postby mflorell » Tue Mar 23, 2010 6:25 am

No
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Postby gmcust3 » Tue Mar 23, 2010 6:27 am

40 seats ??
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby Op3r » Tue Mar 23, 2010 6:30 am

no
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Postby gmcust3 » Tue Mar 23, 2010 6:32 am

:-( Max 30 seats ?

More than 30 , 2 servers reqd ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby mflorell » Tue Mar 23, 2010 6:37 am

How reliable do you want it to be?

Do you have any possibility of moving the G729 transcoding off to a hardware card or another machine?
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Postby gmcust3 » Tue Mar 23, 2010 7:49 am

1) Correction : 16 mb to 16 GB

2) Reliability : Has to be there :)

3) Always Software based G729 Codecs.

4) G729 from Digium and from lvhosting.. Difference in performance ?

I actually Tried Quadcore with 30 seats with 4 GB Ram and it was smooth.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Tue Mar 23, 2010 8:28 am

G729 software transcoding kills your processor, cuts your total capacity in half.
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Postby gmcust3 » Tue Mar 23, 2010 11:03 am

What if all same but using G711 ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Tue Mar 23, 2010 11:28 am

Maybe, we haven't tested that exact kind of setup though because you get better and more consistent results as well as more redundancy by spending less money and getting more lower-level servers to distribute that load.
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Postby gmcust3 » Thu Mar 25, 2010 5:53 pm

I have seen Consultant in India recommending 100 seats on Core2Duo.

Wow.. !!

But that help in bringing BAD name to the Vici and Not to the Consultant.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Thu Mar 25, 2010 8:20 pm

very familiar story, sadly we hear it all the time.
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Postby gmcust3 » Sat Mar 27, 2010 5:00 am

But Ironically, I have seen center with IBM System x3200M2 with 50 seats. On Single server !!!
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Sat Mar 27, 2010 6:39 am

Well, it's not like that is impossible, on a multi-server system for one of our clients(dedicated DB and web servers) we have had one server that handled 100 agents, inbound only 1:1 line ratio with full recording and it worked just fine.
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Postby gmcust3 » Sat Mar 27, 2010 7:35 am

They do 50 with outbnd at 1:4 Max level and all recordings.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gardo » Mon Mar 29, 2010 11:37 am

It's possible. However, you missed the point. As Matt mentioned, it's better to spread the load on less expensive servers than have it all on one expensive server.
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