custom script

[saidmsl]

Hi,

i start using vicidial and i want to know if there is a possibility to have custom scripts depending on the response of the customer. like a workflow
i see that you can assign a script per campaign
ex workflow :
- start presenting
- customer says yes : script 1 appears
- customer says maybe : script 2 appears,

like a decision tree

Ps : i will buy the manual soon

[mflorell]

We have had several clients use Lime Survey for this.

[williamconley]

and you CAN pop ANY web page (of your own making or anyone else's) at the onset of the call. that's what the web form is for. so: YES, you can do what you want.