No recordings. Settings mirror other servers

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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No recordings. Settings mirror other servers

Postby inthegenes » Tue Mar 23, 2010 1:03 pm

I am having an issue where one of our three servers are not making any recordings. We have three asterisk servers, 1 working fine and the other two are having issues. They were all running on asterisk 1.4.26.2 VICIdial VERSION: 2.0.5-173 BUILD: 90320-0424. The campaign settings (record all calls) work fine for two of the servers. One refuses make any recordings. I have been told by our programmer that the settings for all the servers are the same however he cannot find the problem. I am reaching out for some assistance to see if we are missing something.

Thank you.
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica

Postby gardo » Wed Mar 24, 2010 11:39 am

Please post Asterisk CLI when making calls on the problematic server.
http://goautodial.com
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Postby inthegenes » Wed Mar 24, 2010 3:23 pm

My stable server has now become a problematic.

Asterisk 1.4.26.2, Copyright (C) 1999 - 2008 Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details.
=========================================================================
[ Booting...
[ Reading Master Configuration ]
[ Initializing Custom Configuration Options ]
[Mar 24 15:23:18] NOTICE[15104]: dnsmgr.c:394 do_reload: Managed DNS entries will be refreshed every 300 seconds.
[Mar 24 15:23:18] WARNING[15104]: config.c:803 process_text_line: No '=' (equal sign) in line 24 of /etc/asterisk/http.conf
[Mar 24 15:23:18] NOTICE[15104]: cdr.c:1451 do_reload: CDR simple logging enabled.
[Mar 24 15:23:18] NOTICE[15104]: loader.c:942 load_modules: 161 modules will be loaded.
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_setcidname.so' did not register itself during load
.[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_math.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'codec_speex.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_groupcount.so': /usr/lib/asterisk/modules/app_groupcount.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_adsiprog.so' did not register itself during load
.[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'pbx_functions.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'chan_features.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_curl.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'format_au.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_eval.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_setrdnis.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_txtcidname.so': /usr/lib/asterisk/modules/app_txtcidname.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] NOTICE[15104]: res_smdi.c:886 smdi_load: Unable to load config smdi.conf: SMDI disabled
[Mar 24 15:23:18] WARNING[15104]: res_smdi.c:1365 load_module: No SMDI interfaces are available to listen on, not starting SMDI listener.
.[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_setcidnum.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'format_ogg_vorbis.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_cut.so' did not register itself during load
.[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_md5.so': /usr/lib/asterisk/modules/app_md5.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_enumlookup.so': /usr/lib/asterisk/modules/app_enumlookup.so: undefined symbol: option_priority_jumping
.[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'format_pcm_alaw.so' did not register itself during load
.[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4471 pbx_load_module: Starting AEL load process.
[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4478 pbx_load_module: AEL load process: calculated config file name '/etc/asterisk/extensions.ael'.
[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4486 pbx_load_module: AEL load process: parsed config file name '/etc/asterisk/extensions.ael'.
[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4489 pbx_load_module: AEL load process: checked config file name '/etc/asterisk/extensions.ael'.
[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4491 pbx_load_module: AEL load process: compiled config file name '/etc/asterisk/extensions.ael'.
[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4494 pbx_load_module: AEL load process: merged config file name '/etc/asterisk/extensions.ael'.
[Mar 24 15:23:18] NOTICE[15104]: pbx_ael.c:4497 pbx_load_module: AEL load process: verified config file name '/etc/asterisk/extensions.ael'.
....[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_setcidname.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_setcidname.so' could not be loaded.
.[Mar 24 15:23:18] ERROR[15104]: chan_dahdi.c:12045 setup_dahdi: Unable to load chan_dahdi.conf
....[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_math.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_math.so' could not be loaded.
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'codec_speex.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'codec_speex.so' could not be loaded.
.[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_groupcount.so': /usr/lib/asterisk/modules/app_groupcount.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_groupcount.so' could not be loaded.
.....[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_adsiprog.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_adsiprog.so' could not be loaded.
........[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'pbx_functions.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'pbx_functions.so' could not be loaded.
..[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'chan_features.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'chan_features.so' could not be loaded.
..[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_curl.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_curl.so' could not be loaded.
.[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'format_au.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'format_au.so' could not be loaded.
.........[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_eval.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_eval.so' could not be loaded.
.[Mar 24 15:23:18] WARNING[15104]: acl.c:467 ast_str2tos: TOS value lowdelay is deprecated. Please see doc/ip-tos.txt for more information.
[Mar 24 15:23:18] WARNING[15104]: acl.c:467 ast_str2tos: TOS value lowdelay is deprecated. Please see doc/ip-tos.txt for more information.
[Mar 24 15:23:18] WARNING[15104]: acl.c:467 ast_str2tos: TOS value lowdelay is deprecated. Please see doc/ip-tos.txt for more information.
..........[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_setrdnis.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_setrdnis.so' could not be loaded.
[Mar 24 15:23:18] WARNING[15104]: acl.c:467 ast_str2tos: TOS value lowdelay is deprecated. Please see doc/ip-tos.txt for more information.
[Mar 24 15:23:18] WARNING[15104]: chan_sip.c:18272 reload_config: tos value at line 15 is deprecated. See doc/ip-tos.txt for more information.
[Mar 24 15:23:18] WARNING[15104]: chan_sip.c:17113 set_insecure_flags: insecure=very at line 81 is deprecated; use insecure=port,invite instead
...[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_txtcidname.so': /usr/lib/asterisk/modules/app_txtcidname.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_txtcidname.so' could not be loaded.
..............[Mar 24 15:23:18] WARNING[15104]: app_followme.c:302 reload_followme: No follow me config file (followme.conf), so no follow me
[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_setcidnum.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_setcidnum.so' could not be loaded.
............[Mar 24 15:23:18] WARNING[15104]: config.c:803 process_text_line: No '=' (equal sign) in line 34 of /etc/asterisk/extensions.conf
[Mar 24 15:23:18] WARNING[15104]: config.c:803 process_text_line: No '=' (equal sign) in line 221 of /etc/asterisk/extensions.conf
[Mar 24 15:23:18] WARNING[15104]: pbx.c:4711 add_pri: Unable to register extension '2000', priority 1 in 'default', already in use
[Mar 24 15:23:18] WARNING[15104]: pbx.c:4711 add_pri: Unable to register extension '2000', priority 2 in 'default', already in use
....[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'format_ogg_vorbis.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'format_ogg_vorbis.so' could not be loaded.
............[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'app_cut.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_cut.so' could not be loaded.
.................[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_md5.so': /usr/lib/asterisk/modules/app_md5.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_md5.so' could not be loaded.
..[Mar 24 15:23:18] WARNING[15104]: chan_skinny.c:4765 reload_config: Option 'port' at line 5 of skinny.conf has been deprecated. Please use 'bindport' instead.
.[Mar 24 15:23:18] WARNING[15104]: loader.c:368 load_dynamic_module: Error loading module 'app_enumlookup.so': /usr/lib/asterisk/modules/app_enumlookup.so: undefined symbol: option_priority_jumping
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'app_enumlookup.so' could not be loaded.
...........[Mar 24 15:23:18] WARNING[15104]: loader.c:381 load_dynamic_module: Module 'format_pcm_alaw.so' did not register itself during load
[Mar 24 15:23:18] WARNING[15104]: loader.c:721 load_resource: Module 'format_pcm_alaw.so' could not be loaded.
......... ]
Asterisk Ready.
*CLI> [Mar 24 15:23:18] WARNING[15129]: chan_sip.c:13297 handle_response: Forbidden - maybe wrong password on authentication for NOTIFY
[Mar 24 15:23:20] ERROR[15136]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:23:20] ERROR[15136]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica

Postby inthegenes » Wed Mar 24, 2010 3:27 pm

[Mar 24 15:26:44] ERROR[17269]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17301]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17301]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17232]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17232]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17232]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17297]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17209]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17297]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17297]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17209]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17209]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17230]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17230]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17230]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17246]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17246]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17246]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17258]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17258]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] ERROR[17258]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Mar 24 15:26:44] WARNING[17401]: channel.c:720 ast_channel_alloc: Channel allocation failed: Refusing due to active shutdown
[Mar 24 15:26:44] WARNING[17401]: chan_local.c:689 local_new: Unable to allocate channel structure(s)
[Mar 24 15:26:44] NOTICE[17401]: channel.c:3220 __ast_request_and_dial: Unable to request channel Local/18048295621@default
[Mar 24 15:26:44] WARNING[17401]: channel.c:720 ast_channel_alloc: Channel allocation failed: Refusing due to active shutdown
[Mar 24 15:26:44] WARNING[17404]: channel.c:720 ast_channel_alloc: Channel allocation failed: Refusing due to active shutdown
[Mar 24 15:26:44] WARNING[17404]: chan_local.c:689 local_new: Unable to allocate channel structure(s)
[Mar 24 15:26:44] NOTICE[17404]: channel.c:3220 __ast_request_and_dial: Unable to request channel Local/13362738779@default
[Mar 24 15:26:44] WARNING[17404]: channel.c:720 ast_channel_alloc: Channel allocation failed: Refusing due to active shutdown
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica

Postby williamconley » Thu Mar 25, 2010 2:37 pm

it says it's in the middle of a reboot.

reboot it and see if it resolves your issue, or if the errors at least change to something else.
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No recordings PC CLI

Postby inthegenes » Thu Mar 25, 2010 5:23 pm

The CLI posted ws for our primary server. It currently has over 50 agents dialing on it. We have ramped the dialing down to 1 per agent. The previous CLI is from when the dialer was set to 2 per agent. Clearly the server cannot manage the load and produced the errors seen. Our servers in question are Dell Poweredge 2950's Xeon Processor 2GHz 8GB memory and 470GB HD capacity. There is a ron job to reboot the servers everynight. The errors do not occur once the load is light.

Here is the CLI from the server that is not making any recordings.

-- Executing [8769259171@default:1] AGI("Local/8769259171@default-eb24,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8769259171@default:2] Dial("Local/8769259171@default-eb24,2", "Dahdi/g1/19259171|40|to") in new stack
-- Called g1/19259171
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600054, 1) exited non-zero on 'Local/8600054@default-be8e,2'
-- Executing [h@default:1] DeadAGI("Local/8600054@default-be8e,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600054, 1) exited non-zero on 'Local/58600054@default-e753,2'
-- Executing [h@default:1] DeadAGI("Local/58600054@default-e753,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [8600054@default:1] MeetMe("Local/8600054@default-f013,2", "8600054|F") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600054@default:1] MeetMe("Local/58600054@default-a492,2", "8600054|Fmq") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [8769062694@default:1] AGI("Local/8769062694@default-7179,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8769062694@default:2] Dial("Local/8769062694@default-7179,2", "Dahdi/g1/19062694|40|to") in new stack
-- Called g1/19062694
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 8600054, 1) exited non-zero on 'Local/8600054@default-f013,2'
-- Executing [h@default:1] DeadAGI("Local/8600054@default-f013,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600054, 1) exited non-zero on 'Local/58600054@default-a492,2'
-- Executing [h@default:1] DeadAGI("Local/58600054@default-a492,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- DAHDI/1-1 answered Local/8769259171@default-eb24,2
> Channel DAHDI/1-1 was answered.
-- Executing [h@default:1] DeadAGI("Local/8769259171@default-eb24,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----10-----0") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing [8368@default:1] Playback("DAHDI/1-1", "sip-silence") in new stack
-- <DAHDI/1-1> Playing 'sip-silence' (language 'en')
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --10-----0 completed, returning 0
== Spawn extension (default, 8769259171, 2) exited non-zero on 'Local/8769259171@default-eb24,2'
-- Executing [8368@default:2] AGI("DAHDI/1-1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8368@default:3] AGI("DAHDI/1-1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [192*168*001*113*8600053@default:1] Goto("DAHDI/1-1", "default|8600053|1") in new stack
-- Goto (default,8600053,1)
-- Executing [8600053@default:1] MeetMe("DAHDI/1-1", "8600053|F") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600053@default:1] MeetMe("Local/58600053@default-12c2,2", "8600053|Fmq") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [8767551354@default:1] AGI("Local/8767551354@default-df5b,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8767551354@default:2] Dial("Local/8767551354@default-df5b,2", "Dahdi/g1/17551354|40|to") in new stack
-- Called g1/17551354
-- DAHDI/3-1 answered Local/8769062694@default-7179,2
> Channel DAHDI/3-1 was answered.
-- Executing [h@default:1] DeadAGI("Local/8769062694@default-7179,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----25-----0") in new stack
-- Executing [8368@default:1] Playback("DAHDI/3-1", "sip-silence") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- <DAHDI/3-1> Playing 'sip-silence' (language 'en')
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --25-----0 completed, returning 0
== Spawn extension (default, 8769062694, 2) exited non-zero on 'Local/8769062694@default-7179,2'
-- Executing [8368@default:2] AGI("DAHDI/3-1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8368@default:3] AGI("DAHDI/3-1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [192*168*001*113*8600054@default:1] Goto("DAHDI/3-1", "default|8600054|1") in new stack
-- Goto (default,8600054,1)
-- Executing [8600054@default:1] MeetMe("DAHDI/3-1", "8600054|F") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600054@default:1] MeetMe("Local/58600054@default-7f72,2", "8600054|Fmq") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600053, 1) exited non-zero on 'DAHDI/1-1'
-- Executing [h@default:1] DeadAGI("DAHDI/1-1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Hungup 'DAHDI/1-1'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600053, 1) exited non-zero on 'Local/58600053@default-12c2,2'
-- Executing [h@default:1] DeadAGI("Local/58600053@default-12c2,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1

In the VICI admin page it displays the filename of the recording. However the link to listen/save the recording is missing and an attempt to 'locate' the file via the boxes command prompt yield no results. The file does not exist.

This is one of two servers not working. This server was recently upgraded from VICI 1.2 to 1.4.29.1
inthegenes
 
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Postby williamconley » Thu Mar 25, 2010 5:38 pm

1) vicidial is not "1.2" or "1.4", that's asterisk that you apparently upgraded :)

2) how did you install these boxes (vicibox/vicidialnow/redux/scratch?)

3) since they are clustered, did you remember to tell vicidial that this server's asterisk version changed (servers are defined in admin->servers)

cron jobs for mixing and placing recorded files where they belong (so they can be listened to) are in crontab -e when in use and "live" in /usr/share/astguiclient

the managers manual should cover the settings for how to mix/place the files, but there have also been several posts on the use of the scripts AND each script contains its own instruction set.
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Postby inthegenes » Thu Mar 25, 2010 5:52 pm

1 & 3. Sorry the version of the asterisk that is not making recordings is 1.4.29.1. The VICI admin page had 1.4 as the version for all 3 servers. Even the one that works fine.

2. The boxes were installed using VICIdial Now.

I know where the settings are found in the crontab. However the original file cannot be found. I used the locate function to find a recording and that turns up blank. And the MonitorDone folder is blank. Nothing has been recorded since the upgrade.
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Postby williamconley » Thu Mar 25, 2010 6:05 pm

williamconley wrote:3) since they are clustered, did you remember to tell vicidial that this server's asterisk version changed
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Postby inthegenes » Thu Mar 25, 2010 6:10 pm

Yes I went ahead and entered the correct versions in the VICIdial admin page. Please note, however that two of the three servers were making their recordings without this setting.
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Postby williamconley » Thu Mar 25, 2010 6:14 pm

interesting.

are you recording all calls?

can you test (system idle) and give us only the relevant CLI entries from ONE campaign running on all three servers (two recording and one not) so we can see the commands issued to each of them?

probably just One Agent, on one server at a time, preferably with NO other traffic to make it easy would give the easiest to read results.

you can also clean out your /var/log/astguiclient logs before you begin and then copy them after so you can isolate that time frame and read through them to find the differences on the three machines.
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Postby inthegenes » Thu Mar 25, 2010 6:19 pm

We are recording all calls. Isolating the CLI for the three servers is not possible at the moment. The three servers are currently being used. We are in the middle of production. The centre is open till 11PM. Such tests would have scheduled for a later date.
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Postby williamconley » Thu Mar 25, 2010 6:21 pm

not a later date. a later time. 11PM to be exact. Come on, dude! they don't let me sleep, why should you?
Vicidial Installation and Repair, plus Hosting and Colocation
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Postby inthegenes » Thu Mar 25, 2010 6:24 pm

Who says they let me sleep. I have to ensure that I let myself sleep and let it seem that I am health conscious.
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Posts: 94
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Location: Kingston, Jamaica

Postby inthegenes » Fri Mar 26, 2010 6:34 am

CLI from stable box - logged in and made some test calls to an 1-800 number

-- Executing [918003569377@default:1] AGI("Local/918003569377@default-86b4,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [918003569377@default:2] Dial("Local/918003569377@default-86b4,2", "SIP/64.2.142.93/18003569377||To") in new stack
-- Called 64.2.142.93/18003569377
-- SIP/64.2.142.93-08a3c7e0 answered Local/918003569377@default-86b4,2
-- Executing [8365@default:1] Playback("Local/918003569377@default-86b4,1", "sip-silence") in new stack
-- <Local/918003569377@default-86b4,1> Playing 'sip-silence' (language 'en')
[Mar 26 06:28:00] WARNING[23077]: file.c:1273 waitstream_core: Unexpected control subclass '-1'
-- Executing [8365@default:2] AGI("Local/918003569377@default-86b4,1", "agi://127.0.0.1:4577/call_log") in new stack
-- Executing [h@default:1] DeadAGI("Local/918003569377@default-86b4,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----0-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8365@default:3] AGI("SIP/64.2.142.93-08a3c7e0", "agi-VDAD_ALL_outbound.agi|NORMAL-----SO") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---0-----0 completed, returning 0
== Spawn extension (default, 918003569377, 2) exited non-zero on 'Local/918003569377@default-86b4,2'
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8600051@default:1] MeetMe("SIP/64.2.142.93-08a3c7e0", "8600051|F") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-3eb5,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-3eb5,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-3eb5,1", "wav|20100326-062801_8003569377_cn704") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-3eb5,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing [4074065936@default:1] Answer("SIP/xx.xx.xx.xx-b7503a68", "") in new stack
-- Executing [4074065936@default:2] AGI("SIP/xx.xx.xx.xx-b7503a68", "agi-VDAD_ALL_inbound.agi|CID-----LO-----MINXIN-----4074065936-----Closer-----park----------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'minacsafhr' (escape_digits=) (sample_offset 0)
-- Executing [h@default:1] DeadAGI("SIP/xx.xx.xx.xx-b7503a68", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Registered SIP 'cc500' at 66.251.207.176 port 16352
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/64.2.142.93-08a3c7e0'
-- Executing [h@default:1] DeadAGI("SIP/64.2.142.93-08a3c7e0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-3eb5,2'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-3eb5,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-3eb5,1'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-3eb5,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Registered SIP 'cc500' at 66.251.207.176 port 22993
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [918003569377@default:1] AGI("Local/918003569377@default-2ff1,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [918003569377@default:2] Dial("Local/918003569377@default-2ff1,2", "SIP/64.2.142.93/18003569377||To") in new stack
-- Called 64.2.142.93/18003569377
-- SIP/64.2.142.93-08a3c7e0 answered Local/918003569377@default-2ff1,2
-- Executing [8365@default:1] Playback("Local/918003569377@default-2ff1,1", "sip-silence") in new stack
-- <Local/918003569377@default-2ff1,1> Playing 'sip-silence' (language 'en')
[Mar 26 06:29:03] WARNING[23216]: file.c:1273 waitstream_core: Unexpected control subclass '-1'
-- Executing [8365@default:2] AGI("Local/918003569377@default-2ff1,1", "agi://127.0.0.1:4577/call_log") in new stack
-- Executing [h@default:1] DeadAGI("Local/918003569377@default-2ff1,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----1-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8365@default:3] AGI("SIP/64.2.142.93-08a3c7e0", "agi-VDAD_ALL_outbound.agi|NORMAL-----SO") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---1-----0 completed, returning 0
== Spawn extension (default, 918003569377, 2) exited non-zero on 'Local/918003569377@default-2ff1,2'
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8600051@default:1] MeetMe("SIP/64.2.142.93-08a3c7e0", "8600051|F") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-a011,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-a011,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-a011,1", "wav|20100326-062904_8003569377_cn704") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-a011,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/64.2.142.93-08a3c7e0'
-- Executing [h@default:1] DeadAGI("SIP/64.2.142.93-08a3c7e0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-a011,2'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-a011,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-a011,1'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-a011,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/cc122-08a3ed50'
-- Executing [h@default:1] DeadAGI("SIP/cc122-08a3ed50", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-f052,2", "8600051|K") in new stack
[Mar 26 06:29:20] WARNING[23258]: app_meetme.c:2967 admin_exec: Conference number '8600051' not found!
-- Executing [55558600051@default:2] Hangup("Local/55558600051@default-f052,2", "") in new stack
== Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-f052,2'
-- Executing [h@default:1] DeadAGI("Local/55558600051@default-f052,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica

Postby inthegenes » Fri Mar 26, 2010 6:47 am

CLI from newest VICIdial NOW install. Recording but not routing auto dial calls properly.

-- Executing [918003569377@default:1] AGI("Local/918003569377@default-d5d3,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [918003569377@default:2] Dial("Local/918003569377@default-d5d3,2", "SIP/xx.xx.xx.xx/18003569377||To") in new stack
-- Called xx.xx.xx.xx/18003569377
-- SIP/xx.xx.xx.xx-08f8c738 answered Local/918003569377@default-d5d3,2
-- Executing [8365@default:1] Playback("Local/918003569377@default-d5d3,1", "sip-silence") in new stack
-- <Local/918003569377@default-d5d3,1> Playing 'sip-silence' (language 'en')
[Mar 26 06:41:28] WARNING[22232]: file.c:1273 waitstream_core: Unexpected control subclass '-1'
-- Executing [8365@default:2] AGI("Local/918003569377@default-d5d3,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8365@default:3] AGI("Local/918003569377@default-d5d3,1", "agi-VDAD_ALL_outbound.agi|NORMAL-----SO") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- Executing [h@default:1] DeadAGI("Local/918003569377@default-d5d3,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----0-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---0-----0 completed, returning 0
== Spawn extension (default, 918003569377, 2) exited non-zero on 'Local/918003569377@default-d5d3,2'
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8365@default:4] AGI("SIP/xx.xx.xx.xx-08f8c738", "agi-VDAD_ALL_outbound.agi|NORMAL-----SO") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Mar 26 06:41:29] ERROR[22232]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8600051@default:1] MeetMe("SIP/xx.xx.xx.xx-08f8c738", "8600051|F") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-9f97,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-9f97,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-9f97,1", "wav|20100326-064130_8003569377_cn704") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-9f97,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/xx.xx.xx.xx-08f8c738'
-- Executing [h@default:1] DeadAGI("SIP/xx.xx.xx.xx-08f8c738", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-9f97,2'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-9f97,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-9f97,1'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-9f97,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [918003569377@default:1] AGI("Local/918003569377@default-28f4,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [918003569377@default:2] Dial("Local/918003569377@default-28f4,2", "SIP/xx.xx.xx.xx/18003569377||To") in new stack
-- Called xx.xx.xx.xx/18003569377
-- SIP/xx.xx.xx.xx-08f8c738 answered Local/918003569377@default-28f4,2
-- Executing [8365@default:1] Playback("Local/918003569377@default-28f4,1", "sip-silence") in new stack
-- <Local/918003569377@default-28f4,1> Playing 'sip-silence' (language 'en')
[Mar 26 06:41:46] WARNING[22273]: file.c:1273 waitstream_core: Unexpected control subclass '-1'
-- Executing [h@default:1] DeadAGI("Local/918003569377@default-28f4,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----1-----0") in new stack
-- Executing [8365@default:2] AGI("SIP/xx.xx.xx.xx-08f8c738", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8365@default:3] AGI("SIP/xx.xx.xx.xx-08f8c738", "agi-VDAD_ALL_outbound.agi|NORMAL-----SO") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---1-----0 completed, returning 0
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
== Spawn extension (default, 918003569377, 2) exited non-zero on 'Local/918003569377@default-28f4,2'
[Mar 26 06:41:46] ERROR[22273]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8600051@default:1] MeetMe("SIP/xx.xx.xx.xx-08f8c738", "8600051|F") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-de47,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-de47,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-de47,1", "wav|20100326-064146_8003569377_cn704") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-de47,1", "3600") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/xx.xx.xx.xx-08f8c738'
-- Executing [h@default:1] DeadAGI("SIP/xx.xx.xx.xx-08f8c738", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-de47,2'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-de47,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-de47,1'
-- Executing [h@default:1] DeadAGI("Local/58600051@default-de47,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica

Postby inthegenes » Fri Mar 26, 2010 7:01 am

CLI from box that is not recording, asterisk version 1.4.29.1
(the other two are on 1.4.26.2)


-- Executing [55558600052@default:1] MeetMeAdmin("Local/55558600052@default-5a20,2", "8600052|K") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
> Channel SIP/cc222-00000003 was answered.
-- Executing [8600052@default:1] MeetMe("SIP/cc222-00000003", "8600052|F") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [55558600052@default:1] MeetMeAdmin("Local/55558600052@default-0ee6,2", "8600052|K") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
> Channel SIP/cc222-00000004 was answered.
-- Executing [8600052@default:1] MeetMe("SIP/cc222-00000004", "8600052|F") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [918003569377@default:1] AGI("Local/918003569377@default-c5a0,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [918003569377@default:2] Dial("Local/918003569377@default-c5a0,2", "SIP/vitelity/18003569377||To") in new stack
-- Called vitelity/18003569377
-- SIP/vitelity-00000005 answered Local/918003569377@default-c5a0,2
> Channel SIP/vitelity-00000005 was answered.
-- Executing [h@default:1] DeadAGI("Local/918003569377@default-c5a0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----0-----0") in new stack
-- Executing [8365@default:1] AGI("SIP/vitelity-00000005", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8365@default:2] AGI("SIP/vitelity-00000005", "agi-VDAD_ALL_outbound.agi|NORMAL-----SO") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---0-----0 completed, returning 0
== Spawn extension (default, 918003569377, 2) exited non-zero on 'Local/918003569377@default-c5a0,2'
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8600052@default:1] MeetMe("SIP/vitelity-00000005", "8600052|F") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica

Postby gardo » Mon Mar 29, 2010 10:44 am

I didn't see the Vicidial version you're using. Please also post the output of "top -c" when you're encountering problems.

You're using the following:

Asterisk 1.4.29
DAHDI verion?
50 agents outbound
Dial level ratio 1 to 2

You're Xeon servers, are they quad cores or dual cores?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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