install vicibox and pbx elastix

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install vicibox and pbx elastix

Postby ayepes2003 » Thu Apr 01, 2010 2:29 pm

tnank you attention. :D

i have call center smal.. small, i have elastix 1.6 and dialer 1.5.2.1, i like use other machine PC vicboxserver and pbx my elastix. i like the vicibox only use camping and recolet data in form. its posibl? the document no understant and imcomplet. or vicibox can PBX normal and call center?
excuseme i not write englihs perfect. my language default is español.
ayepes2003
 
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thanks

Postby brett05 » Thu Apr 01, 2010 2:33 pm

first elastix is pbx using freepbx and fop etc...
his asterisk version can be or no supported with vicidial .
it's not recommended to use it in same box.
Jasperreports & Queuemetrics & SugarCRM integration - Customization and Add-ons
Freepbx||Billing||Centos||Opensuse||Debian||Centos||Fedora||Sangoma||Diguim
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Re: thanks

Postby ayepes2003 » Thu Apr 01, 2010 5:34 pm

brett05 wrote:first elastix is pbx using freepbx and fop etc...
his asterisk version can be or no supported with vicidial .
it's not recommended to use it in same box.


brett05, thanks yoo information.

other question.

i cab use vicidialnow or vicibox server for

a. PBX normal, create extension, outboun, inbound call thi extension sip atas, sip, or sothphone,

b. vicibox i can add avantfax, or only work call center. i are install virtual pc in my house now.
ayepes2003
 
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Re: thanks

Postby ayepes2003 » Thu Apr 01, 2010 6:19 pm

brett05 wrote:first elastix is pbx using freepbx and fop etc...
his asterisk version can be or no supported with vicidial .
it's not recommended to use it in same box.


bretto5, other i like can two server
1 server pbx only PBX
2. server vicibox only campaing

i not understan use the camping in vicibox, i read document and live cd and understan connect to oher obx example elastix.

i not work two products one machine, nooo
ayepes2003
 
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thanks

Postby brett05 » Fri Apr 02, 2010 8:53 am

yes vicidial is a full pbx
you can do all you thing for fax and haylafax for exemple you can use with asterisk
then you can use freepbx with separate box and connect it to vicidial
Jasperreports & Queuemetrics & SugarCRM integration - Customization and Add-ons
Freepbx||Billing||Centos||Opensuse||Debian||Centos||Fedora||Sangoma||Diguim
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Location: tunisia

Postby heat_sync » Sun Apr 18, 2010 9:50 pm

does this VidiDial suitable for a Philippine Call Center? I wonder what other software are compatible in a call center.
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Postby okli » Sun Apr 18, 2010 11:35 pm

heat_sync wrote:does this VidiDial suitable for a Philippine Call Center?
It's been designed especially for a Philippine Call Center, whatever that's supposed to mean ;)
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