feature support confirmation

[ramindia]

Hi can some one confirm

below option support by vici dial

Session Initialization
Session Termination
Begin Answering For A DID
End Answering For A DID
Manual Dial For Agent *
Inbound Call **
Send Call To Agent *
Place Call On Hold
Hang Up Call
Call Disconnected **
Play Voice File *
Forward Call
Transfer Call *
Agent Voice Chat *
Send DTMF *
Send Call To
Connect Agent to Voicemail *
Message Waiting Indicator **
Barge-In *
Barge Out
Create Conference Call
Join Conference Call
Leave Conference Call

[mflorell]

Hmm, did you just get that list from a client or vendor?

Yes, if properly configured VICIDIAL can do all of those things.

[ramindia]

Hi

iam trying to deploy the same
so those option required by the campaign


so how can i achive this,
you put a trick word, can be achieved


Ram

[mflorell]

It would take a very long time to explain step-by-step how to achieve each of these features. If you do not know how to do any of these things with VICIDIAL I would suggest hiring a consultant who has been installing VICIDIAL for a while.

[ramindia]

Hi

thanks for the suggestion

iam testing my self to achive this solution

let me try to achive that setup

i will post any other problem coming across

Ram