How to detect custom roaming status and hangup

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

How to detect custom roaming status and hangup

Postby unicorncn » Sat Apr 17, 2010 10:51 pm

When using predictive dial, we want can detect the custorm whether be roaming, if yes, need hangup the call. If anyone have some method about the problem? Or if any other software can do it? Thanks.


Vicidial 2.2.0 rc8
Asterisk 1.2
Centos 1.3
unicorncn
 
Posts: 34
Joined: Fri May 22, 2009 8:20 pm

Postby mflorell » Sun Apr 18, 2010 8:37 am

Please define "customer is roaming"
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby williamconley » Sun Apr 18, 2010 3:16 pm

because if you mean as in cell phones incurring "roaming charges" ... i am entirely unaware of this information being available to the calling party. in fact, as a cell phone user i would be extremely upset at that breach of privacy.

but i cannot think of any other meaning for "roaming".
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby unicorncn » Mon Apr 19, 2010 10:47 am

Thanks , mflorell & williamconley

Mflorell : Yes. if not any more can auto detect, then can only set a customer is roaming status for not call twice in same day.

williamconley: Yes, Roaming mean if the custorm accept the call will cause he pay for high roaming charges. I want to auto hangup the call before he accept during predictive dial.

In fact, when we dial out from PSTN via analogure phone, there will hear a different ring before the phone connected if he not using anyother services. I can analysis the ring and I want to confirm if any way to auto detect whether the ring is roaming. But I not know more about this and the sangoma CPD work way.

Thanks again.

If any can give more advice about it, thanks.
unicorncn
 
Posts: 34
Joined: Fri May 22, 2009 8:20 pm

Postby williamconley » Mon Apr 19, 2010 12:57 pm

when you hear the special ring tone are you in a SIP / IAX / DIGIUM / SANGOMA based call?

if you check your SIP debug or other debug data, you may find the information you want and be able to intercept/kill the call through the asterisk dial plan or within the vicidial scripts.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby unicorncn » Mon Apr 19, 2010 8:11 pm

Oh, I not sure via SIP, I'll try it. Thanks very much, williamconley. :D
unicorncn
 
Posts: 34
Joined: Fri May 22, 2009 8:20 pm


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 70 guests