hello,
i read a vicidial manager manuel and i would like to know what is the meaning of a hopper level 1, 2, 3....etc.
please help me thanks
hopper level
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by mflorell » Mon Apr 19, 2010 7:44 pm
hopper level = maximum number of calls placed in one minute
We usually recommend setting the hopper level to 3 x the number of calls you expect to place every minute. You can go higher, but we would not recommend setting it to 2000 for a 10 agent campaign for example.
We usually recommend setting the hopper level to 3 x the number of calls you expect to place every minute. You can go higher, but we would not recommend setting it to 2000 for a 10 agent campaign for example.
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by christopherm » Fri May 07, 2010 8:31 am
I am downloading the vicibox 1.9 i will ask for help if i have problems 
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