Incoming call restrictions

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Incoming call restrictions

Postby inthegenes » Thu May 06, 2010 5:06 pm

Hi,

VICIdial allows you to block which numbers are dialed via a VNC list. Is there any way to apply that rule to the incoming groups/traffic. There is a number that is currently routing a high amount of traffic/calls to two of our incoming lines via the DID and TFN. This is, of course affecting production. Can we block the receiver's CID number from sending calls to our agents in the ingroup. A ingroup DNC by chance.

We are running VICI VERSION: 2.0.5-173 BUILD: 90320-0424. Astersk 1.4.30

Thansk in advance.
inthegenes
 
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Location: Kingston, Jamaica

Postby mflorell » Thu May 06, 2010 6:18 pm

There is currently no black-list of incoming calls, although we have custom programmed that for clients based on their internal databases before.

It's a pretty good idea, add a feature request to the tracker and maybe someone will take up the project.
mflorell
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Postby inthegenes » Thu May 06, 2010 6:24 pm

Based on the progression of this issue we may need further assistance. I will go ahead and place the entry in the request tracker.
inthegenes
 
Posts: 94
Joined: Wed Jun 17, 2009 1:28 pm
Location: Kingston, Jamaica


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