Predictive Dialer

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Predictive Dialer

Postby nejme.eddinne » Fri May 21, 2010 5:50 am

Hello,
I installed VicidialNOW I configured the carrier, the users, the compaign...
The manual dialer works but On the predective Dialer the call don't start

--------------
Compaign configuration:

Dial Method=RATIO
AutoDial Level=3
--------------------

on the CLI I don't have any activity too

can any one help me please, the configuration is right ?

thank you
nejme.eddinne
 
Posts: 1
Joined: Fri May 21, 2010 5:45 am

Postby gardo » Fri May 21, 2010 12:04 pm

Have you read the VicidialNOW Getting Started Guide? Do you have leads loaded in the campaign?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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