Referring to vicidial/admin.php?ADD=81 ,
1) How Vici react with CBHold where date and time has passed and Vici didnt dial those leads ?
2) Anyway to download all CBHold in an Excel file ?
Campaign Call Back Hold
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Campaign Call Back Hold
by gmcust3 » Sat May 22, 2010 3:22 am
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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by williamconley » Sat May 22, 2010 10:19 am
calls do not just get generated because their time has passed. The agent manual should cover how the agent calls the "callbacks" and the manager's manual should cover the permissions for the agent to see them and call them by pressing the callbacks link on the agent screen IF they have callbacks.
any and all data in Vicidial can be downloaded easily via phpMyAdmin. nice little piece of software.
any and all data in Vicidial can be downloaded easily via phpMyAdmin. nice little piece of software.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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